Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Max Cruz

Pompano Beach

Summary

Friendly professional experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Seminole Gaming
Coconut Creek
02.2025 - Current
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Greeted customers and provided excellent customer service.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Performed opening and closing duties including restocking supplies.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.

Bartender

786bartend
Miami
01.2025 - Current
  • Effectively multitasked within fast-paced environment.
  • Stocked ice bins and coolers as needed throughout shift.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Assisted in setting up the bar for service shift.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.

Bartender/Server

Benihana
Boca Raton
11.2022 - 02.2024
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Effectively multitasked within fast-paced environment.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Sales Representative

Xfinity Store by Comcast
Coconut Creek
01.2022 - 01.2023
  • Listened to customer needs to identify and recommend best products and services.
  • Conducted market research to identify selling possibilities and evaluated customer needs actively.
  • Negotiated pricing contracts with customers to maximize profits.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.

Shift Leader

Dunkin' Donuts
Pompano Beach
01.2021 - 09.2021
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Implemented strategies to increase sales and improve service quality.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Maintained an organized work environment by delegating tasks to staff as needed.

Education

High School Diploma -

Penn Foster
Coconut Creek, FL
06-2020

Skills

  • Customer service
  • Inventory management
  • Mixology techniques
  • Alcohol safety
  • Point of sale operation
  • Sales techniques
  • Conflict resolution
  • Bar setup
  • Organization skills
  • Time management
  • Problem solving
  • Effective communication
  • Proficient in mixology
  • Bartending license
  • Sales expertise

Certification

  • Bartender License - November 2022

Timeline

Bartender

Seminole Gaming
02.2025 - Current

Bartender

786bartend
01.2025 - Current

Bartender/Server

Benihana
11.2022 - 02.2024

Sales Representative

Xfinity Store by Comcast
01.2022 - 01.2023

Shift Leader

Dunkin' Donuts
01.2021 - 09.2021

High School Diploma -

Penn Foster

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