Maxwell Duggan
Birmingham,AL
Summary
Enterprising and industrious retail leader with proven success at motivating teams to perform and generate record sales. Accomplished salesperson, product expert and staff trainer for developing and maintaining a loyal customer base. Monitors and maintains store inventory and consistently keeps required stock on-hand and ready to sell.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Key Carrying Department Supervisor
Lowe's Home Improvement
04.2019 - Current
- Establish and enforce clear goals to keep employees working collaboratively.
- Provide ongoing training to address staff needs.
- Identify and corrected performance and personnel issues to reduce impact to business operations.
- Coach staff members to develop long-term career goals.
- Interview applicants, recommended individuals for hiring and evaluated staff performance.
- Successfully drove new product lines to increase annual profits by 25%.
IT Intern
Huntsville Hospital Main
10.2018 - 03.2019
- Assisted team and end-users with hardware and software configuration, setup and troubleshooting to maintain system functions
- Assisted crew with setting up technical equipment and operational framework.
- Set up and configured system user hardware and software applications.
- Kept software patched and licenses up to date.
Sales Associate
Sherwin-Williams
06.2016 - 03.2019
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
Golf Shop Attendant
Dick's Sporting Goods, Inc
04.2012 - 05.2016
- Collaborated with management and coworkers to deliver exceptional service and maintain patron loyalty.
- Promoted golf products and accessories and utilized upselling to increase sales.
- Organized store by returning merchandise to proper areas and restocked displays.
Education
Bachelor of Science - Computer Science
University of Alabama At Huntsville
Huntsville, AL12.2024
BBA - Marketing
University of Alabama At Huntsville
Huntsville, AL05.2018
Skills
- Leadership development
- Customer service
- Problem resolution
- Organizational skills
- Communication
- Data Analytics
Certification
- Google Data Analytics Certification - 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Key Carrying Department Supervisor
Lowe's Home Improvement
04.2019 - Current
IT Intern
Huntsville Hospital Main
10.2018 - 03.2019
Sales Associate
Sherwin-Williams
06.2016 - 03.2019
Golf Shop Attendant
Dick's Sporting Goods, Inc
04.2012 - 05.2016
Bachelor of Science - Computer Science
University of Alabama At Huntsville
BBA - Marketing
University of Alabama At Huntsville
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