Max Escarda
Kirkland
Summary
Dynamic professional skilled in customer relationship management, contract negotiation, and vendor management. Known for being hardworking and goal-driven, with success in sales and account/project management.
Overview
6
6
years of professional experience
Work History
Maintenance Contract Accoutn Executive/Manager
Pacific Air Control
Bothell
01.2025 - Current
- Surpassed quota by closing over $1 million in new contract sales.
- Tailored contracts by working with various stakeholders to meet individual customer needs.
- Implemented a new CRM system throughout the entire lifecycle starting from the exploratory phase to post-implementation reviews.
- Developed a standardized costing/quoting process to improve efficiency and maintain competitive prices on open bids.
Maintenance Contract Administrator
Pacific Air Control, Inc
Bothell
03.2024 - 12.2024
- Point of contact and account manager for 500-700 active maintenance contracts.
- Oversaw the negotiation for profitable renewals, acted as project manager to coordinate and source resources for services, identified and solved problems for customers and ensured agreement terms were met.
- Coordinated with customers, tenants, dispatch, and field technicians to ensure quality service.
Partner and Channel Business Development
CIQ
Reno
09.2022 - 04.2023
- Managed initiatives to improve internal vendor management and established a B2B sales campaign.
- Planned tradeshows and outreach enterprises using market research to grow partner relationships and identify sales leads.
Account Executive/Sales Development Lead
CIQ
Reno
04.2021 - 09.2022
- Built out a sales strategy and sales SOPs from scratch to improve consistency in the sales process.
- Aligned technical development teams and marketing to generate effective prospecting marketing campaigns.
- Managed prospective clients throughout the entire sales lifecycle.
Sales Deveoplment Representative
DocuSign
Seattle
11.2019 - 12.2020
- Administrated initial outreach to over 350 customers via cold/warm calls and emails.
- Qualified for Pinnacle Club in FY20 by exceeding 115% of quota.
- Worked with various account executives to move leads through the sales pipeline and win new business.
Education
Bachelor of Science - Sociology
University of Washington
Seattle, WAAssociate of Arts -
Columbia Basin College
Pasco, WASkills
- Customer relationship management
- Contract negotiation
- Vendor management
- Sales strategy development
- Excellent communication skills
- Project management
Timeline
Maintenance Contract Accoutn Executive/Manager
Pacific Air Control
01.2025 - Current
Maintenance Contract Administrator
Pacific Air Control, Inc
03.2024 - 12.2024
Partner and Channel Business Development
CIQ
09.2022 - 04.2023
Account Executive/Sales Development Lead
CIQ
04.2021 - 09.2022
Sales Deveoplment Representative
DocuSign
11.2019 - 12.2020
Bachelor of Science - Sociology
University of Washington
Associate of Arts -
Columbia Basin College