Max Heidger
College Station,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
Work History
Administrative Manager
Out Of The Park Sports
Austin, TX
2022.01 - Current
- Developed business plan, mission statement, and vision.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
Student Assistant
Texas A&M University Athletics
05.2023 - Current
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Member Services Associate
Miramont Country Club
08.2020 - 06.2021
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Built and established positive relationships with patrons, team members and supervisors.
- Trained new member service associates on safety procedures and customer service tactics.
Member Services Associate
University of Texas Golf Club, University Club Dr
03.2016 - 08.2021
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Trained new member service associates on safety procedures and customer service tactics.
Volunteer Camp Counselor
Camp Brainstorm
07.2018 - 07.2022
- A stay away camp for children with epilepsy to enjoy activities they normally can't
- Ensured constant safety and entertainment of assigned campers - including: keeping in touch with the staff/medical personnel on site in case of emergency, being an emotional support person for campers, and helping them have fun!
- Taught socially acceptable behaviors to campers, served as role model and used age-appropriate positive reinforcement and behavior management strategies.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Education
Bachelor of Science - Sports Management
Tarleton State University
Stephenville, TX05.2024
References
Devon Jones
- CEO and Founder
- Out of the Park Sports
- Phone : (512)-999-9999
- Email: devnojones@email.com
Kevin Millar
- Ex-MLB Player/ Current Talk Show Host
- MLB Network
- Phone: (512)-889-8889
- Email: kmillar@email.com
Bryan Benner
- Golf Professional
- The University of Texas Golf Club
- Phone: (512)-266-0000
- Email: BBenner@email.com
Timeline
Student Assistant
Texas A&M University Athletics
05.2023 - Current
Administrative Manager
Out Of The Park Sports
2022.01 - Current
Member Services Associate
Miramont Country Club
08.2020 - 06.2021
Volunteer Camp Counselor
Camp Brainstorm
07.2018 - 07.2022
Member Services Associate
University of Texas Golf Club, University Club Dr
03.2016 - 08.2021
Bachelor of Science - Sports Management
Tarleton State University
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