Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Max Kiszka

Grand Rapids,MI

Summary

Results-driven and Wicklander-Zulawski certified investigator with a strong background in Loss Prevention, workplace violence investigations, and operational analytics. Proven track record of success with industry leaders like Amazon and Target, where I led high-impact initiatives in theft reduction, shrink reconciliation, and risk mitigation—personally recovering over $2.4 million in lost product and driving a 220% increase in reconciliation performance.

Graduated while working full-time and earning multiple promotions across different roles, showcasing strong time management, leadership, and adaptability. Experienced in training teams, building data-driven tools, and collaborating with cross-functional partners to improve operational outcomes. Currently seeking a long-term opportunity in Human Resources or Data Analytics to apply my investigative, analytical, and people-focused skill set in a high-growth, values-driven organization. Eager to hit the ground running and contribute meaningfully from day one.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Loss Prevention Specialist

Amazon
06.2022 - 07.2025
  • Served as Amazon’s designated lead for workplace violence investigations, handling high-risk incidents including assaults, threats, arson, and domestic violence while partnering with law enforcement and testifying in court as needed.
  • Conducted internal investigation interviews for embezzlement and workplace misconduct, successfully prosecuting cases in collaboration with corporate legal and law enforcement agencies.
  • Designed and led a network-wide operational shrink reconciliation training initiative; facilitated in-person sessions that contributed to a 220% increase in reconciliation activity across sites.
  • Personally identified and reconciled $2.4 million in Amazon product discrepancies between 2023 and 2025, improving inventory accuracy and operational accountability.
  • Created and deployed standard work trackers and analytics tools to detect data discrepancies, resulting in a 97% year-over-year increase in case identification.
  • Onboarded and trained 12 new investigators, traveling to multiple facilities to deliver hands-on training and share best-in-class investigative practices.
  • Partnered with data analysts to audit inventory record defects, driving improvements in data accuracy and operational quality across fulfillment centers.

Retail Detective

Meijer
11.2021 - 06.2022
  • Drive continuous improvement and adoption of industry best practices in Asset Protection and safety, with a strong focus on proactive, preventive measures to support profitability.
  • Lead investigations into internal and external theft, including complex Organized Retail Crime (ORC) activity, ensuring timely resolution and loss mitigation.
  • Maintain thorough documentation and detailed incident reporting, ensuring accuracy, legal integrity, and readiness for potential litigation.
  • Support law enforcement by participating in theft apprehensions and assisting in the prosecution process for external theft and ORC-related cases.

Asset Protection Specialist

Target
06.2019 - 11.2021
  • Lead and influence a culture of safety and security by implementing and validating robust physical security and safety protocols.
  • Identify high-risk areas across key departments and collaborate with cross-functional leaders to develop proactive shortage reduction strategies that support profitable sales growth.
  • Set operational shortage priorities and drive awareness by educating and aligning store teams on key loss prevention initiatives.
  • Develop and mentor team members to strengthen leadership capabilities and elevate overall department performance.
  • Leverage surveillance tools and intelligence-driven strategies to enhance team and guest safety while minimizing inventory loss.
  • Analyze external theft patterns and incident trends; lead district-wide education and partnership initiatives to implement effective theft mitigation routines.

Education

BBA - Business Management

Grand Valley State University
Allendale, MI
05-2025

High School Diploma -

Hudsonville High School
Hudsonville, MI
05-2020

Skills

    Risk Identification & Mitigation Planning

    Cross-Functional Team Leadership

    Incident Documentation & Report Writing

    Crisis Management & Business Continuity Support

    Root Cause Analysis & Trend Identification

    Workplace Violence Investigations

    Microsoft Excel (advanced functions, dashboards)

    Team Development & Mentorship

    Strategic Planning & Initiative Execution

    Investigative Interviewing & Admission Development

Certification

Wicklander-Zulawski Interview and Interrogation Techniques

Timeline

Loss Prevention Specialist

Amazon
06.2022 - 07.2025

Retail Detective

Meijer
11.2021 - 06.2022

Asset Protection Specialist

Target
06.2019 - 11.2021

BBA - Business Management

Grand Valley State University

High School Diploma -

Hudsonville High School

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