Max Kiszka
Grand Rapids, Michigan, United States,MI
Summary
Results-driven business professional with hands-on experience at Amazon and Target, where I trained teams, built data-driven tools, and collaborated cross-functionally to improve performance and operational outcomes. Recognized for analytical problem-solving and initiative, having personally recovered $2.4 million in lost product, and driven a 220% increase in reconciliation performance. I am skilled at turning insights into action, leading people toward measurable results, and driving efficiency across teams. Now seeking to bring this blend of analytical rigor, collaboration, and execution to a growth-oriented role in marketing, sales, advertising, or operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Loss Prevention Specialist
Amazon
Caledonia, Michigan
06.2022 - 06.2025
- Designed and led a company-wide shrink-reconciliation training program, increasing reconciliation activity by 220%.
- Personally identified and reconciled $2.4 million in lost product, improving inventory accuracy and accountability.
- Created and deployed standard work trackers and analytics tools, driving a 97% year-over-year increase in case identification.
- Onboarded and trained 12 new investigators across multiple facilities, elevating team capability and consistency.
- Partnered with data analysts to audit and correct record defects, improving data integrity and operational quality.
- Conducted internal investigations for misconduct and embezzlement, coordinating outcomes with legal and law enforcement.
- Served as the lead for workplace violence investigations, managing high-risk incidents, and maintaining compliance documentation.
Retail Detective
Meijer
Walker, Michigan
06.2019 - 11.2021
- Led internal and external theft investigations, including ORC activity, ensuring timely resolution and loss mitigation.
- Maintained detailed documentation and case files to support prosecution and litigation efforts.
- Partnered with law enforcement on theft apprehensions and case prosecution.
- Promoted a culture of safety and proactive asset protection within store teams.
Asset Protection Specialist
Target
Grandville, Michigan
06.2019 - 11.2021
- Identified high-risk areas and developed shortage-reduction strategies to support sales growth.
- Analyzed theft patterns and trends to inform district-wide education initiatives.
- Trained and mentored team members on security protocols and loss prevention best practices.
- Implemented and validated safety protocols that improved store security and guest experience.
Education
BBA - Business Adminstration
Grand Valley State University
Grand Rapids05-2025
Skills
Strategic Planning & Execution, Team Development & Mentorship, Risk Identification & Mitigation, Root Cause Analysis & Trend Detection, Cross-Functional Team Leadership, Crisis Management & Business Continuity, Incident Documentation & Reporting, Data-Driven Process Improvement, Microsoft Excel (Advanced Formulas / Dashboards), Investigative Interviewing & Communication
Certification
Wicklander-Zulawski Interview and Interrogation Techniques
Timeline
Loss Prevention Specialist
Amazon
06.2022 - 06.2025
Retail Detective
Meijer
06.2019 - 11.2021
Asset Protection Specialist
Target
06.2019 - 11.2021
BBA - Business Adminstration
Grand Valley State University