Max Perales
Lubbock
Summary
Dynamic delivery driver with a proven track record at UPS, excelling in customer service and efficient route planning. Recognized for enhancing customer satisfaction through timely deliveries and meticulous vehicle maintenance. Skilled in GPS navigation and committed to teamwork, ensuring operational reliability and safety in all tasks.
Overview
8
8
years of professional experience
Work History
Delivery Driver
UPS
Lubbock, TX
11.2023 - 12.2025
- Delivered packages efficiently within designated routes, ensuring timely arrival at customer locations.
- Maintained accurate records of deliveries and pickups using internal tracking systems.
- Adhered to safety protocols and regulations while operating delivery vehicles.
- Communicated effectively with customers to resolve delivery issues and enhance satisfaction.
- Conducted vehicle inspections and performed routine maintenance to ensure operational reliability.
- Collaborated with team members to optimize delivery schedules and improve route efficiency.
- Assisted in training new drivers on company policies and best practices for safe driving.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Order Picker
McLane Company
Lubbock, TX
09.2021 - 08.2023
- Operated pallet jacks and forklifts to efficiently transport products within warehouse.
- Selected and picked customer orders accurately, ensuring timely delivery.
- Maintained cleanliness and organization of work area to meet safety standards.
- Collaborated with team members to streamline order fulfillment processes.
- Conducted regular inventory checks, identifying discrepancies and assisting in resolution.
- Assisted in training new staff on proper picking techniques and safety protocols.
- Implemented best practices for packaging, enhancing product protection during shipping.
- Monitored stock levels, reporting shortages to management for prompt replenishment.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Machine Operator
Johnson Controls
Lubbock, TX
06.2018 - 08.2021
- Managed machinery operations to optimize production efficiency and uphold quality standards.
- Oversaw equipment performance monitoring, identifying issues and executing timely repairs.
- Facilitated training sessions for new operators on safety protocols and equipment operation.
- Executed routine inspections of machinery to ensure operational safety and reliability.
- Facilitated collaboration among team members to optimize workflows and improve production line efficiency.
- Oversaw accurate documentation of production output and machine maintenance activities.
- Executed precise machine operations by adhering to detailed instructions, ensuring high-quality product output.
- Configured and calibrated equipment to ensure optimal performance during daily operations.
- Ensured compliance with company policies and OSHA safety regulations.
- Facilitated training sessions for new employees on machine operation, ensuring compliance with company standards and safety protocols.
Education
High School Diploma -
Slaton High School
Slaton, TX05.2018
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Safe driving
- Loading and unloading
- GPS and route planning
- GPS navigation
- Order picking and processing
- Stocking and inventory
- Forklift operation
- Shipping and packaging
- Documentation and reporting
- Vehicle maintenance
- Mileage tracking
- Vehicle inspections
Timeline
Delivery Driver
UPS
11.2023 - 12.2025
Order Picker
McLane Company
09.2021 - 08.2023
Machine Operator
Johnson Controls
06.2018 - 08.2021
High School Diploma -
Slaton High School