Max Reyes
Houston
Summary
A passionate and motivated Barista with demonstrated success in customer service, product presentation, and inventory management. Skilled at crafting delicious coffee drinks and developing positive customer relationships.
Developed skills in customer interaction and sales within dynamic and customer-focused environment. Demonstrates proficiency in communication, problem resolution, and relationship-building. Seeking to transition into new field, leveraging these transferable skills to contribute effectively in different setting.
Sales and customer service professional with track record of enhancing customer experiences and driving sales. Known for collaborative approach and delivering reliable results. Skilled in conflict resolution and effective communication, adapting swiftly to changing needs.
Overview
1
1
year of professional experience
Work History
Meat Department Clerk
Sprouts Farmer Market
12.2024 - Current
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
CSR
Circle K Gas Station
08.2024 - 10.2024
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Identified and resolved discrepancies and errors in customer accounts.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Promptly responded to inquiries and requests from prospective customers.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
CSR
Domino's Pizza
06.2024 - 07.2024
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Barista
Campesino Coffee House
08.2023 - 02.2024
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
Education
Graduate - N/A
Northside High School
Houston, TX06.2024
Skills
- Attention to detail
- Cleanliness
- Decision-making
- Time management
- Workplace safety
- Meat cutting expertise
- Merchandise stocking
- Sanitation procedures
- Food safety compliance
- Inventory stocking
- Product display
Display management
Community Service
Wesley Community Center, Student Volunteer, Houston, TX, 2020-06, 2023-05
Timeline
Meat Department Clerk
Sprouts Farmer Market
12.2024 - Current
CSR
Circle K Gas Station
08.2024 - 10.2024
CSR
Domino's Pizza
06.2024 - 07.2024
Barista
Campesino Coffee House
08.2023 - 02.2024
Graduate - N/A
Northside High School
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