Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Max Schottmiller

Orlando,FL

Summary

Results-oriented professional with 14+ years of experience in logistics and operations, including 10 years with a family-owned business with 40 accounts across 13 states. Proven track record of onboarding new clients, managing client relationships, setting up and overseeing transportation operations and recruiting and training new employees from drivers to manager level staff. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Owner/Operator

Ship-Shape Logistics
04.2023 - Current
  • Manage day-to-day business operations.

Sales & Operations Consultant

Courier Express
03.2023 - 06.2023
  • Supported the regional managers with lead generation
  • Assisting with the operational setup and onboarding of new clients

Director of Operations

Commercial Express
01.2018 - 03.2023
  • Managed the entire network, covering all activities operating in the Southeast and Mid-Atlantic regions.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Monitored budget and utilized operational resources.
  • Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects.
  • Assisted in recruiting, hiring and training of team members.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Area Manager

Commercial Express
12.2015 - 12.2017

Directly oversaw all North Florida operations, consisting of 125 vendors handling 2,000+ daily next day deliveries.

Oversaw all brick and mortar operations, encompassing 8 cross-dock warehouses.

Facilitated the expansion of operations into warehousing and inventory management, directly acquiring customers, managing 60 sq ft. spaces, handling 200+ DTC and B2B deliveries daily.

Expanded operations as a DSP partner of AMZL, growing from one market to six, 220 routes, 361 days a year.

Branch Manager

Commercial Express
12.2013 - 11.2015
  • Directly oversaw the Jacksonville/North Florida market, comprising 25 vendors handling 200+ daily next day deliveries.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Protected company assets with strategic risk management approaches.
  • Produced reports outlining financial data to assist management with making strategic plans and operational decisions.

Routing Specialist

Commercial Express
04.2012 - 06.2013
  • Worked with area managers to find efficiencies within the daily 2,000+ next day endpoints in the network, achieving cost savings of 20%.
  • Assisted in the creation of Standard Operating Procedures to address different customer goals and demands
  • Refined KPI reporting to create higher customer satisfaction and internal accountability.
  • Facilitated the implementation of a new TMS system company wide, training managers and vendors across the network.

Support Analyst

Duke Energy
05.2009 - 04.2012
  • Served as a Real Estate Support Analyst I/Promoted to Support Analyst II
  • Supported the Transmission Real Estate team, preparing documentation to acquire easements and land purchases for commercial and residential entities.
  • Worked directly with various federal, state and local municipalities acquiring permits.

Education

Bachelor of Arts - History

University of Florida
Gainesville
05.2009

Skills

  • Logistics Execution
  • Process Optimization
  • Vendor Liaising
  • Critical Thinking
  • Efficient Routing
  • Warehouse and Transportation Operations
  • Verbal and Written Communication
  • Performance Management
  • Client Relations

Certification

  • Active Real Estate License in Florida
  • Lean Six Sigma - Yellow Belt

Timeline

Owner/Operator

Ship-Shape Logistics
04.2023 - Current

Sales & Operations Consultant

Courier Express
03.2023 - 06.2023

Director of Operations

Commercial Express
01.2018 - 03.2023

Area Manager

Commercial Express
12.2015 - 12.2017

Branch Manager

Commercial Express
12.2013 - 11.2015

Routing Specialist

Commercial Express
04.2012 - 06.2013

Support Analyst

Duke Energy
05.2009 - 04.2012

Bachelor of Arts - History

University of Florida
Max Schottmiller