Maxim Malloy
Lockport
Summary
Detail-oriented customer service professional with a proven track record in financial accuracy and effective communication. Expertise in managing high-pressure situations while maintaining client satisfaction and confidentiality.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Malloy Tax Service
Lockport
01.2021 - Current
- Processed customer transactions with accuracy and efficiency.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Maintained confidentiality of bank records, transactions and customer information.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Maintained accurate records of all financial transactions.
- Built and maintained client relationships through quality, personalized interactions.
- Directed specific questions to appropriate personnel.
Education
Associate of Applied Science - Accounting
SUNY Niagara Community College
Sanborn12-2025
Skills
- Financial analysis
- Microsoft Excel
- Customer service
- Problem resolution
- Financial accountant
- Time management
Timeline
Customer Service Representative
Malloy Tax Service
01.2021 - Current
Associate of Applied Science - Accounting
SUNY Niagara Community College