Bobbye Brooke Price
Pearl,USA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Circle K Convenience Store
Florence, MS
04.2025 - Current
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Processed transactions accurately, maintaining financial integrity and minimizing errors.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Construction Clean up Crew Leader
Adcock Employment Service
Flowood , MS
04.2025 - 07.2025
- Supervised daily operations to ensure team efficiency and adherence to safety protocols.
- Trained new crew members on operational procedures and best practices for productivity.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Coordinated team schedules to optimize labor resources and meet project deadlines.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
Home Area Sales Manager
Dillard's, Inc
Ridgeland, MS
11.2022 - 03.2025
- Developed and executed sales strategies to increase market share within assigned territory.
- Fostered relationships with key clients to enhance customer loyalty and retention.
- Analyzed sales data to identify trends and adjust tactics for optimal performance.
- Trained and mentored junior sales staff, promoting a culture of continuous improvement.
- Collaborated with cross-functional teams to align marketing initiatives with sales objectives.
- Implemented new inventory management practices, reducing stock discrepancies significantly.
- Conducted regular competitor analysis to inform strategic planning and positioning efforts.
- Presented quarterly performance reports to senior management, driving data-informed decision-making.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Built lasting relationships with clients through outstanding customer service interactions.
- Led sales region to increase sales and boost team morale.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Developed and maintained comprehensive project timelines using advanced scheduling software.
Stocker
Walmart
Pearl, MS
02.2021 - 11.2022
- Organized merchandise displays to enhance product visibility and customer accessibility.
- Stocked shelves efficiently, ensuring compliance with inventory management standards.
- Assisted in unloading and processing incoming shipments for timely stock replenishment.
- Monitored inventory levels, identifying discrepancies to maintain optimal stock availability.
- Collaborated with team members to streamline stocking processes and improve workflow efficiency.
- Trained new staff on best practices for stocking procedures and safety protocols.
- Implemented improvements in stock organization, resulting in enhanced shopping experience for customers.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
Lead Assistant Manager
Rack Room Shoes
Pearl, MS
04.2017 - 03.2020
- Enforced company policies and procedures to strengthen operational standards across departments.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
Assistant Manager
Banana Republic Factory Outlet
Pearl, MS
03.2013 - 04.2017
- Enforced company policies and procedures to strengthen operational standards across departments.
- Implemented training processes for newly hired employees and oversaw department managers, shift leads and production personnel.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Planned and prepared workflow schedules, delegating tasks for 20+ member team.
- Trained team of 20+ to deliver outstanding customer service, boosting customer satisfaction ratings 95%.
- Placed prices and descriptive signage to enhance displays and promote items.
- Evaluated employee performance and developed improvement plans.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Education
High school diploma or GED - undefined
Riverside Baptist School
Natchez, MSGeneral Studies - undefined
Hinds Community College
Pearl, MS05.2012
N/A - Business Administration And Management
Baptist Bible College And Graduate School of Theology
Springfield, MO12.1998
Skills
Schedule management
Staff training
Banking
Data entry
Conflict Resolution
Payroll
Microsoft Excel
Guest services
Budgeting
Merchandising
Workday
Microsoft Access
Employment & labor law
Interviewing
Community engagement
Pricing
Office management
Team management
Business development
Profit & Loss
Planograms
Continuous improvement
Marketing
Word processing
Financial Report Writing
Hiring and retention
Microsoft Outlook
Sales Management
Operations Management
Hospitality
Social media management
Problem resolution
Human resources
Retail Space Planning
Time management
Cash drawer balancing
Employee evaluation
Customer relationship management
Financial analysis
Inventory Control
Presentation skills
Customer support
Labor cost analysis
Office experience
Employee engagement
Writing skills
Employee relations
Orientating and training POS systems
Team development
Retail Operations and Loss prevention
Prospecting
Typing (35wpm)
Financial services
Customer relations
Product demos
Teamwork
Sales growth strategy
Negotiation
Front desk
Forecasting
Assistant Manager Experience
Phone etiquette
Financial report interpretation
Recruiting
Certification
- PACESETTER at Dillard's, 2023, I sold over $300,000 dollars in the fiscal year.
- Driver's License
- CPR Certification
Personal Information
- Willing To Relocate: Anywhere
- Driving License: Yes
- Availability: Anywhere
Timeline
Construction Clean up Crew Leader
Adcock Employment Service
04.2025 - 07.2025
Customer Service Representative
Circle K Convenience Store
04.2025 - Current
Home Area Sales Manager
Dillard's, Inc
11.2022 - 03.2025
Stocker
Walmart
02.2021 - 11.2022
Lead Assistant Manager
Rack Room Shoes
04.2017 - 03.2020
Assistant Manager
Banana Republic Factory Outlet
03.2013 - 04.2017
High school diploma or GED - undefined
Riverside Baptist School
General Studies - undefined
Hinds Community College
N/A - Business Administration And Management
Baptist Bible College And Graduate School of Theology