Maxime Laurial
Columbus
Summary
Multilingual staffing professional with entrepreneurial experience in workforce coordination and HR support. Successfully placed over 200 individuals into employment and currently manage an active account of 84 employees, enhancing operational efficiency and client satisfaction through effective onboarding and compliance processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Staffing Supervisor / Trilingual Staffing Professional
Job Center Staffing
Columbus
04.2024 - Current
- Placed 200+ individuals into employment opportunities since April 2024 by coordinating recruiting support, onboarding, assignment placement, employee communication, and client workforce needs.
- Managed staffing account of 84 employees, coordinating scheduling, attendance follow-up, assignment updates, and daily workforce communication.
- Serve as a multilingual point of contact for employees, supervisors, and clients in English, French, Haitian Creole, and Spanish, improving communication across diverse teams.
- Support onboarding and compliance workflows, including I-9 documentation support, orientation preparation, start-date coordination, and employee file organization.
- Tracked employee availability, attendance issues, assignment changes, and workplace concerns to ensure client service continuity and operational effectiveness.
Founder / E-Commerce Brand Operator
Ashloe
Columbus
01.2024 - Current
- Built and operated direct-to-consumer skincare brand, overseeing product research, Shopify store development, product positioning, supplier coordination, and brand presentation to enhance customer engagement.
- Created product descriptions, landing-page copy, customer-focused offers, and advertising materials for Meta, TikTok, Shopify, and e-commerce sales channels, driving targeted customer acquisition.
- Analyzed customer pain points, competitor positioning, skincare trends, product margins, and creative testing to refine conversion strategy and strengthen customer messaging.
Founder / Business Owner
Max Multi Services LLC
Columbus
07.2023 - Current
- Developed client outreach messages, marketing materials, service packages, and operating systems to drive business growth and improve customer experience.
- Led operations for service-based business delivering tax preparation support, administrative services, immigration document support, and client guidance, ensuring seamless service delivery.
- Managed client intake, document collection, appointment scheduling, payment tracking, and confidential records through structured digital workflows, enhancing operational efficiency.
- Prepare and organize tax-related records, income documents, business expense information, and client files to support accurate service delivery.
Inventory Control Specialist
ODW Logistics
Columbus
10.2023 - 03.2024
- Supported high-volume warehouse operations by monitoring inventory accuracy, stock levels, replenishment activity, and shipment documentation.
- Reduced operational discrepancies through audits, investigation of inventory variances, and collaboration with warehouse teams to resolve issues efficiently.
- Prepared shipping orders, bills of lading, and shipment records to ensure accurate and compliant recordkeeping.
- Coordinated with carrier representatives and internal teams to ensure timely deliveries and enhance workflow efficiency.
Office Administrator, Inventory Control Specialist & Customer Representative
EZ License
North Miami
03.2023 - 07.2023
- Streamlined daily office processes by organizing digital records, establishing clear communication channels, and enhancing customer follow-up.
- Managed office documentation, customer inquiries, schedules, petty cash, and administrative support functions to ensure smooth operations in a fast-paced service environment.
- Resolved customer inquiries and coordinated service needs to enhance customer satisfaction and maintain operational consistency.
Human Resources Specialist
Nestle
Santiago
08.2021 - 12.2022
- Coordinated HR operations, recruitment, onboarding, employee training, benefits administration, and personnel recordkeeping to ensure smooth HR functionality.
- Facilitated new-hire integration by briefing new employees on responsibilities, schedules, procedures, and workplace expectations to enhance acclimation process.
- Resolved employee concerns through effective communication, documentation, and collaboration with management to maintain a positive workplace environment.
Customer Service Representative
Seguro Falabella
Santiago
08.2020 - 05.2021
- Resolved customer inquiries, complaints, and service requests by providing timely solutions and professional support.
- Maintained service records and followed procedures to enhance customer experience and streamline issue resolution.
- Assisted customers with inquiries about products and services.
- Resolved customer complaints through effective communication and problem-solving.
- Processed orders and coordinated shipping with internal teams.
Education
BBA - Business Administration
Universidad Andres Bello
Santiago chile01-2024
Certification - Entrepreneurship
Explorer
09-2022
Skills
- Staffing Operations
- Workforce Coordination
- Recruiting Support
- Employee Onboarding
- I-9 Documentation
- HR Support
- Client Relationship Management
- Tax Services
- Business Operations
- E-Commerce Brand Management
- Shopify
- Digital Marketing
- Customer Service
- Records Management
- Multilingual Communication
- Microsoft Office
- Google Workspace
- QuickBooks
- Tax software
- Meta Ads
- TikTok Ads
- Data entry
- ERP systems
- Database updating
- Handheld scanner operation
Languages
- French
- Haitian Creole
- Spanish
- English
Languages & Technical Skills
English
Professional
Spanish
Professional
French
Professional
haitian Creole
Native/ Bilingual
Certification
- YOUNG LEADERS OF THE AMERICAS INITIATIVE
- Explorer Program
Websites
Timeline
Staffing Supervisor / Trilingual Staffing Professional
Job Center Staffing
04.2024 - Current
Founder / E-Commerce Brand Operator
Ashloe
01.2024 - Current
Inventory Control Specialist
ODW Logistics
10.2023 - 03.2024
Founder / Business Owner
Max Multi Services LLC
07.2023 - Current
Office Administrator, Inventory Control Specialist & Customer Representative
EZ License
03.2023 - 07.2023
Human Resources Specialist
Nestle
08.2021 - 12.2022
Customer Service Representative
Seguro Falabella
08.2020 - 05.2021
BBA - Business Administration
Universidad Andres Bello
Certification - Entrepreneurship
Explorer