Maximilian Coulls
Summary
Accomplished Golf Professional with a diverse background in caddying, professional play, and training with the British and US PGA. Expertise in delivering outstanding customer service and managing daily operations at prestigious golf clubs, ensuring exceptional experiences for members and guests.
Overview
9
9
years of professional experience
Work History
Outside Operations Manager
The Old Collier Golf Club
Naples, Florida
05.2025 - Current
- Oversaw all Practice Facilities, Cart Barn, Valet Services (Golf and Dinner), on-course f&b deliveries, tournament set up
- Delivered timely parking services, including valet parking, self-parking, and shuttle services, to support seamless operations.
- Trained team members on customer service standards and operational procedures to enhance guest experience.
- Provided exceptional customer service by anticipating customer needs and exceeding expectations.
- Coordinated staff schedules to ensure efficient service delivery during peak hours.
Outside Operations
Naples National Golf Club
Naples, Florida
10.2023 - 05.2025
- Delivered professional valet services, responding promptly to inquiries and consistently exceeding member and guest expectations.
- Coordinated daily operations by organizing management tasks according to tee sheet, ensuring seamless service delivery.
- Maintained cleanliness and presentation of facilities, including golf carts and member areas, to enhance guest experience.
Assistant Golf Professional
Northmoor Golf and Country Club
Highland Park, Illinois
04.2023 - 10.2023
- Oversaw daily operations of professional shop, optimizing use of Clubessentials Software for efficiency.
- Coordinated practice sessions and clinics with Director of Instruction, enhancing member program engagement.
- Facilitated golf tournaments with Golf Genius Software, strengthening member relationships during 'play away days'.
Assistant Golf Professional
Lake Nona Golf and Country Club
Orlando, Florida
09.2020 - 10.2022
- Delivered private and on-course coaching, increasing member participation and satisfaction.
- Led junior golf clinics and organized Lake Nona Ladies Golf Association events, fostering community engagement.
- Operated professional shop, prioritizing member interactions and driving retail sales.
PGA Assistant Trainee
Trump Turnberry
Scotland
01.2018 - 01.2020
- Conducted lessons and clinics at one of the world's most renowned golf resorts, assisting in high-quality player development.
- Managed corporate golf tournaments and events using Golf Genius Software, enhancing overall customer satisfaction.
- Oversaw sales and inventory in major professional shop, collaborating with departments to execute events smoothly.
Education
PGA DIPHE Program -
University of Highlands And Islands
St Andrews Scotland12-2023
Bachelor of Science - Business Management
University of Tampa – John Sykes College of Business
Tampa, FL05-2016
GED Diploma -
Barron Collier High School
Naples, Florida12-2012
Skills
- PGA member (British and US)
- Operations management
- Event coordination
- Club fitting proficiency
- Player development
- Staff training
- Team leadership
- Time management
- Networking skills
- Tournament Coordination
Achievements And Interests
- Competed as a Tartan Tour player, Scottish Open Qualifier, and British Open Qualifier.
- Received Employee of the Month distinction at Lake Nona Golf and Country Club.
- Member of the University of Tampa NCAA Div II Golf Team
- Member of the University of Tampa NCAA Div II Swim Team
- Deep Sea/Inshore Fishing
Timeline
Outside Operations Manager
The Old Collier Golf Club
05.2025 - Current
Outside Operations
Naples National Golf Club
10.2023 - 05.2025
Assistant Golf Professional
Northmoor Golf and Country Club
04.2023 - 10.2023
Assistant Golf Professional
Lake Nona Golf and Country Club
09.2020 - 10.2022
PGA Assistant Trainee
Trump Turnberry
01.2018 - 01.2020
PGA DIPHE Program -
University of Highlands And Islands
Bachelor of Science - Business Management
University of Tampa – John Sykes College of Business
GED Diploma -
Barron Collier High School