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Developed skills in fast-paced, technical environment, specializing in network monitoring and problem resolution. Excels in troubleshooting network and implementing effective solutions. Looking to transition into new field where technical expertise and problem-solving abilities contribute to organizational success.

I've been employed with Hunter Communications for roughly 8 years now. I started working as an internet installation technician. During which time I gained experience with wireless internet and fiber optic connections. I then transferred into the NOC group and have been there for the past five years. I run and maintain our voip platforms and handle all service calls regarding voip issues. I'm certified to climb as my job also includes installing and maintaining equipment on our communication towers. Right now my main focuses are running, operating, and troubleshooting, providing tech support, and installing the voip equipment.

Detail-oriented Network Operations Specialist with expertise in network troubleshooting, hardware installation, and software configuration. Analyze performance to enhance efficiency and minimize downtime. Leverage strong analytical skills to resolve complex issues while ensuring security and facilitating system updates. Mentor junior staff to uphold operational standards.

Technical support professional with 3 years of experience in telecom service and network troubleshooting. Skilled in resolving complex routing issues, managing SLAs, handling escalations, and using CRM & monitoring tools to ensure seamless service delivery and high CSAT

Maximilian D'Agostino

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Network Operations Specialist

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Customer Service Representative

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High School Diploma -

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Caterer

Network Operations Specialist

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Customer Service Representative

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High School Diploma -

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