Maximiliano Rodriguez
San Diego,CA
Summary
Dynamic Concession Stand Manager at Genesis111, LLC, recognized for enhancing customer satisfaction through efficient food service and meticulous inventory management. Skilled in menu planning and employee training, I successfully improved operational efficiency, leading to increased repeat business and positive customer feedback. Committed to maintaining high sanitation standards and fostering teamwork.
4 years NJROTC military school
Overview
4
4
years of professional experience
Work History
Concession Stand Manager
Genesis111, LLC
San Diego, CA
08.2021 - Current
- Coordinated concession team, food preparation, and storeroom operations.
- Participated in menu planning and food production, properly handling food surpluses and cost control.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Purchased food items, supplies and equipment in alignment with strict budgets.
- Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
- Adapted quickly during high-volume periods by successfully delegating tasks among team members based on their strengths.
- Managed inventory effectively, ensuring optimal stock levels for peak concession stand demand periods.
- Maintained a clean and organized concession stand, providing a pleasant environment for customers.
- Improved customer satisfaction by implementing efficient procedures for food preparation and service.
- Achieved consistent positive feedback from customers, resulting in repeat business and increased word-of-mouth referrals.
Front Desk Clerk
MARDA,INC
San Diego, CA
12.2024 - 03.2025
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
- Provided exceptional customer service for a positive guest experience, resulting in repeat business.
- Collected room deposits, fees, and payments.
- Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
Education
Highscool Deploma -
Grossmont High School
San Diego, CA06.2023
Skills
- Sanitation standards
- Employee training
- Food safety compliance
- Menu planning
- Customer service
- Type payment systems
- Sanitary regulations
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Customer satisfaction
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Clerk
MARDA,INC
12.2024 - 03.2025
Concession Stand Manager
Genesis111, LLC
08.2021 - Current
Highscool Deploma -
Grossmont High School