Maximiliano Rojas
Berkeley,CA
Summary
Dynamic server and host with a proven track record at Yonsei Handrolls, excelling in customer service and operational efficiency. Demonstrated ability to multitask and effectively utilize POS systems, consistently enhancing customer satisfaction and streamlining service. Recognized for strong attention to detail and exceptional communication skills, contributing to a thriving restaurant environment.
Overview
4
4
years of professional experience
Work History
Server & Host
Yonsei Handrolls
Oakland & Albany
10.2024 - Current
- Managed reservations over the phone and online bookings with Resy—over 115 covers during a busy shift.
- Assisted other servers when needed, such as bussing tables or delivering food orders.
- I greeted customers warmly, gave approximate wait times, answered questions, and recommended specials to increase profits.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server & FOH Staff
Zachary's Chicago Pizza
Oakland
06.2022 - 11.2022
- Proficiently used restaurant POS systems to accurately process orders and payments
- Restocked supplies and food items to ensure the restaurant was fully prepared for service
- Maintained a high level of customer satisfaction by providing friendly and efficient service
- Performed opening and closing duties as required by the restaurant
Cashier
Tender Greens
Berkeley
07.2021 - 12.2021
- Kept customer and food preparation areas clean and well-organized for maximum efficiency
- Built brand loyalty and accomplished customer satisfaction by working well with other team members
- Resolved customer complaints and de-escalated worsening concerns for remediation
Education
Bachelor of Arts - Cognitive Science
University of California, Berkeley
Berkeley05-2026
High School Diploma -
Junipero Serra High
San Diego01.2019
Skills
- Attentive to Detail
- Excellent Communicator
- Ability to Multitask
- Fast Learner
- Personable
- Time Management
- Customer Service Oriented
Languages
- English
- Spanish
Timeline
Server & Host
Yonsei Handrolls
10.2024 - Current
Server & FOH Staff
Zachary's Chicago Pizza
06.2022 - 11.2022
Cashier
Tender Greens
07.2021 - 12.2021
Bachelor of Arts - Cognitive Science
University of California, Berkeley
High School Diploma -
Junipero Serra High
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