Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
11
11
years of professional experience
Work History
Manager of Sales and Production
Whataburger Restaurants L&c
08.2019 - Current
Conduct interviews and hire qualified candidates for open positions.
Oversee inventory management processes, ensuring accuracy and reducing discrepancies through systematic audits.
Trained and mentored staff, fostering a culture of continuous improvement and professional development.
Implemented best practices in safety protocols, promoting a culture of compliance and risk mitigation.
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Complete production, hygienic conditions, and high-quality documentation.
Line preparation and production for seamless business operation.
Transfer the inventory from the truck to the various departments within the restaurant.
Finalize the end of day procedures to guarantee that the stock and finance are in alignment.
Team lead (Assistant Manager)
Whataburger
06.2018 - 08.2019
Led team in optimizing workflow processes, enhancing service speed and customer satisfaction.
Mentored staff in best practices for food safety and quality assurance standards.
Facilitated communication between management and team members, fostering a collaborative work environment.
Operate the store in the absence of management.
Transfer the inventory from the truck to the various departments within the restaurant.
Finalize the end of day procedures to guarantee that the stock and finance are in alignment.
Sales representative / Floor lead
Bright star Wireless (Sprint)
01.2017 - 09.2018
Conducted product demonstrations to educate customers on features and benefits of mobile devices.
Developed and maintained strong customer relationships to enhance loyalty and repeat business.
Achieved sales targets through effective communication and persuasive selling techniques.
Analyzed customer feedback to identify areas for service improvement and product offerings.
Trained junior sales staff on best practices in customer engagement and sales processes.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Operate business in the absent of management.
Janitor
Cinemark 14, One stop
01.2015 - 05.2018
Maintained cleanliness and sanitation standards across all theater areas to ensure customer satisfaction.
Operated cleaning equipment, including floor scrubbers and vacuum cleaners, ensuring optimal performance.
Trained new staff on proper cleaning techniques and safety procedures to enhance team efficiency.
Conducted regular inspections of facilities to identify maintenance needs and report issues promptly.
Collaborated with management to develop improved cleaning schedules, enhancing workflow efficiency.
Assisted in the setup of theaters for special events, ensuring readiness for customer experiences.
Education
High School Diploma -
Lewisville High School
Lewisville, Texas.
01.2015
Skills
Operations management
Performance analysis
Sales team training
Verbal and written communication
Employee motivation
Sales operations
Product knowledge
Operations
Team oversight
Bilingual
Prospecting skills
Languages
Fluent in Spanish
Fluent English
basic knowledge American Sign Language
References
Susan, Co-worker/Chasin Tail, 214-519-4195
Thomas, Manager/ Hollister, 972-974-7302
Claudia, Manager/ One stop, 469-285-5387
Harry Wagner, Manager/ Brightstar Wireless, 214-543-9999