Multi-talented Production Manager experienced in diverse industrial environments. Knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Creative leader with motivational supervisory methods. Adept at identifying customer needs, presenting tailored solutions, and closing sales efficiently. Strong team collaborator, adaptable to changing market conditions, and consistently focused on delivering measurable results. Skilled in strategic communication, negotiation, and market analysis.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Production Manager/Outside Sales Representative
PDM Package Design and Manufacturing
01.2014 - Current
Managed onboarding of new facilities and was tasked with overseeing completion of transition/acquisitions.
Responsible business development, leads and opportunities for growth. (Include projection of revenue increase during time in this position).
Maintained positive relationships with New Accounts within Ohio, Arizona, Utah, and Mexico.
Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
Delivered direct feedback to senior management regarding project visibility and status.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Monitored team budgets to keep projects on task and avoid waste. (include estimated $ savings for one project)
Resolved issues quickly to maintain productivity goals.
Interviewed and trained new hires (#+ employees), including current Production Manager in Texas.
Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Maintained sales and service agreements for all new and old equipment
Production Manager/Outside Sales Representative
PDM Package Design and Manufacturing
01.1996 - 01.2014
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Managed internal operational standards and productivity targets.
Delivered direct feedback to senior management regarding project visibility and status.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Standardized production procedures, job roles, and quality assurance guidelines.
Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
Championed safety initiatives within the workplace, leading to a significant decrease in accidents and injuries among staff members.
Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
Managed budgeting and cost control measures for production department, staying within financial targets.
Fostered culture of continuous improvement, encouraging innovation and problem-solving among team members.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Exceeded monthly sales targets and quotas consistently.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
Developed and implemented sales strategies to increase revenue.
Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
Negotiated prices, terms of sales and service agreements.
Account Manager
Carpenter Company
01.2000 - 01.2002
Presented a new line of bagger equipment at a pack show in Vegas, NV
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Developed customized account plans for clients to help them achieve their business goals.
Negotiated prices, terms of sales and service agreements.
Maintained equipment, supplied parts, and ran calibration tests
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Met existing customers to review current services and expand sales opportunities.
Education
Completed Course - Power Generation
MIAT College of Technology
Canton, MI
01.2013
Candidate For Associates of Science - Business Administration
Oakland Community College
Farmington Hills, MI
01.2009
Skills
Proficient in Microsoft Office Suite
CNC operations
Operations management
Staff management
Continuous improvements
Team development
Safety & Manufacturing management
Production optimization
Quality assurance training
Seal air 901
Bagging equipment
Forklift operator
Accomplishments
Established a customer base of [Number]+ accounts for newly created division.
Trained and supervised [Number] production staff over [time period] time period.
Supervised team of [Number] staff members.
Certification
OSHA Certified
Forklift Certification
First Aid Certification
CPR/AED Certification
Six Sigma Certification
Timeline
Production Manager/Outside Sales Representative
PDM Package Design and Manufacturing
01.2014 - Current
Account Manager
Carpenter Company
01.2000 - 01.2002
Production Manager/Outside Sales Representative
PDM Package Design and Manufacturing
01.1996 - 01.2014
Completed Course - Power Generation
MIAT College of Technology
Candidate For Associates of Science - Business Administration