With many years of customer service experience, I have acquired exceptional communication skills that have allowed me to thrive in customer engagement at Pappadeaux Seafood Kitchen. I have used these skills, along with my solid background in biological sciences, to apply analytical skills to overcome situations that require intensive delegation. I have confidence in my skills, and I am ready to shift my career and use my knowledge in management and academic background toward a job that can fulfill my passion for science.
Assisted in development training to coach and influence staff on company brand standards to delegate tasks among each position for successful shifts. Engaging in customer experience was the top priority that I upheld throughout my career.
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion. Used sales trends to determine performance across different regions.