Summary
Overview
Work History
Education
Skills
Timeline
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Jahan Roach

East Lansing

Summary

Dynamic Floor Manager at Guernsey's Dairy Farms with proven expertise in employee management and customer relations. Successfully trained and worked with staff to enhance service standards and maintained optimal inventory levels. Fostered a collaborative team environment while ensuring compliance with health and safety protocols. Experienced with team leadership, inventory management, and customer service. Utilizes strategic planning and staff training to enhance store operations and customer satisfaction. Track record of maintaining high standards and fostering teamwork for optimal results.

Overview

2026
2026
years of professional experience

Work History

Floor Manager

Geurnsey's Dairy Farms
03.2024 - Current
  • Assisted in training staff on operational procedures and customer service standards.
  • Supported inventory management by organizing stock and conducting regular audits.
  • Learned safety protocols to maintain a secure and efficient work environment.
  • Adapted to various roles during peak hours to ensure smooth operations.
  • Engaged with customers to enhance their experience and address inquiries effectively.
  • Collaborated with team members to achieve daily operational goals efficiently.
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of 6-7 employees to maintain smooth-running operations of shop floor.

Referee

Michigan Referee Comittee
2021 - Current
  • Officiated over 70 soccer matches, ensuring adherence to rules and regulations.
  • Facilitated communication between players, coaches, and officials to maintain game integrity.
  • Evaluated player conduct and issued cards for unsportsmanlike behavior as necessary.
  • Collaborated with fellow referees to assess game situations and make accurate decisions.

Lumberman

Northville Lumber
03.2023 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

No Degree - Kinesiology

Michigan State University
East Lansing, MI
05-2029

High School Diploma -

Northville High School
Northville, MI
05-2025

Skills

  • Employee management
  • Customer relations
  • POS systems
  • Policy enforcement
  • Store maintenance
  • Operations management

Timeline

Floor Manager

Geurnsey's Dairy Farms
03.2024 - Current

Lumberman

Northville Lumber
03.2023 - 02.2024

Referee

Michigan Referee Comittee
2021 - Current

No Degree - Kinesiology

Michigan State University

High School Diploma -

Northville High School

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