Maximus Metzgen
Salt Lake City
Summary
I am a current university of Utah student studying economics with a minor in business. I am a hard worker who strives for perfection. I am currently employed at Buffalo Wild Wings and a cofounder and C.O.O of a property investment startup that I work on in my free time. I have experience with customer service, investor connections, and property management.
Overview
4
4
years of professional experience
Work History
Chief Operating Officer
Simple Living Spaces Llc.
02.2024 - Current
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
Service Trainer
Buffalo Wild Wings
01.2023 - Current
- Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
- Worked with departmental management to create individual training plans for service staff.
- Monitored participant knowledge before and after training events to help determine additional follow-up activities required to close knowledge gaps or improve results.
- Developed assessments to measure and assess effectiveness of training curriculum and learner performance.
- Evaluated employee performance during training sessions, offering constructive feedback to aid in skill development.
Cook Trainer
Buffalo Wild Wings
01.2023 - Current
- Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
- Trained cooks to maintain clean, organized and sanitary workstations.
- Promoted a safe work environment by enforcing proper use of tools, equipment, and adherence to established safety protocols.
Property Management Assistant
Villa Llama
07.2020 - 08.2022
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Take inventory and control deposit returns.
Education
Bachelor Of Arts - Economics
University of Utah
Salt Lake City, UT03.2026
Skills
- Customer Assistance
- Relationship Building
- New Hire Training
- Sales Training
- Decision-Making
- Data Entry
- Leadership Development
- Employee Relations
- Work Coordination
Timeline
Chief Operating Officer
Simple Living Spaces Llc.
02.2024 - Current
Service Trainer
Buffalo Wild Wings
01.2023 - Current
Cook Trainer
Buffalo Wild Wings
01.2023 - Current
Property Management Assistant
Villa Llama
07.2020 - 08.2022
Bachelor Of Arts - Economics
University of Utah
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