Maxine Alper
South Lake Tahoe,CA
Summary
Dedicated, compassionate, and conscientious professional with extensive experience in program management, case management, and education. Successful in overseeing diverse teams, developing and implementing effective programs, and delivering high-quality services. Skilled at providing guidance, support and assistance using excellent problem-solving, conflict resolution and communication abilities. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Fluent in English and Spanish, with a strong background in cross-cultural communication.
Overview
44
44
years of professional experience
Work History
Case Manager
Sierra Foothills AIDS Foundation
01.2007 - Current
- Private contractor providing case management services to primarily Spanish-speaking patients
Adjunct Faculty
Spanish Department and English as a Second Language
06.1997 - Current
- Teaching beginning and intermediate Spanish courses and English as a Second Language courses
- Developing intensive grammar and cultural courses in English and in Spanish
Coordinator, ESL and HSE Programs
Lake Tahoe Community College
01.2007 - 08.2023
- Directing and overseeing all aspects of the instruction for the English as a Second Language and High School Equivalency programs
- Supervising instructors, managing budget, writing new courses, coordinating registration and orientations for students, preparing presentations, and writing reports and program plans
Co-Director, Academic Coordinator
Intensive Spanish Summer Institute, LTCC
04.2006 - 08.2023
- Co-directing, planning, administering, and overseeing all aspects of the one-week Intensive Spanish Summer Institute for up to 600 students
- Interviewing, supervising and training staff of up to 90 people
- Managing budget, writing new courses, writing reports and preparing presentations
Director of Client Services
Sierra Foothills AIDS Foundation
09.1999 - 01.2007
- Providing and overseeing case management services and coordinating services for people living with HIV/AIDS and their families
- Conducting intakes and assessments, providing benefits counseling, developing and implementing service plans, conducting evaluations and maintaining appropriate documentation
- Collaborating in decision-making as part of care team
- Creating collaborations with local communities
Bilingual Office Assistant
EI Dorado County Public Health Department
01.1998 - 01.1999
Coordinator and Teacher
English as a Second Language Program, Junior High, Bilingual High School
01.1993 - 01.1997
Professor
English as a Second Language Program
01.1989 - 01.1991
Teaching Assistant
Government Department
01.1987 - 01.1988
Program Lead
Valley Wide Help/American Red Cross
01.1980 - 01.1986
Education
Legal Interpreting Course -
Nevada Court System
09.2002
Medical Interpreting Course -
Lake Tahoe Community College
10.1997
Masters Degree Program, Government -
Lehigh University
06.1988
Bachelor of Arts Degree -
Moravian College
01.1980
Skills
- Needs Assessment
- Case Management
- Health History Documentation
- Records Management
- Community Outreach
- Referral Coordination
- Performance Tracking
- Patient Support
- Client Advocacy
- Chronic Disease Management
- Care Coordination
- Regulatory Compliance
- Crisis Intervention
- Staff Management
- Home Visits and Inspections
- Relationship Building
- Organization and Multitasking
- Documentation and Reporting
- Case Management Tracking
- Staff Education and Training
- Problem-Solving
- Annual Case Reviews
- Case Needs Assessment
- Community Resources
- Patient Needs Assessment
- Multitasking Abilities
- Time Management
- Attention to Detail
- Active Listening
- Customer Service
- Organizational Skills
- Critical Thinking
- Project Management
- Empathy and Compassion
- Problem Solving
- Cross-Cultural Competence
- Decision Making
- Staff Oversight
- Teamwork and Collaboration
- Staff Training
- Service Planning
- Client Needs Assessments
- Excellent Communication
- Budget Administration
Extensive Travel Residence
- Guatemala
- El Salvador
- Honduras
- Mexico
- Nicaragua
- Spain
- Chile
- Israel
Timeline
Case Manager
Sierra Foothills AIDS Foundation
01.2007 - Current
Coordinator, ESL and HSE Programs
Lake Tahoe Community College
01.2007 - 08.2023
Co-Director, Academic Coordinator
Intensive Spanish Summer Institute, LTCC
04.2006 - 08.2023
Director of Client Services
Sierra Foothills AIDS Foundation
09.1999 - 01.2007
Bilingual Office Assistant
EI Dorado County Public Health Department
01.1998 - 01.1999
Adjunct Faculty
Spanish Department and English as a Second Language
06.1997 - Current
Coordinator and Teacher
English as a Second Language Program, Junior High, Bilingual High School
01.1993 - 01.1997
Professor
English as a Second Language Program
01.1989 - 01.1991
Teaching Assistant
Government Department
01.1987 - 01.1988
Program Lead
Valley Wide Help/American Red Cross
01.1980 - 01.1986
Legal Interpreting Course -
Nevada Court System
Medical Interpreting Course -
Lake Tahoe Community College
Masters Degree Program, Government -
Lehigh University
Bachelor of Arts Degree -
Moravian College
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