Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maxine Moore

Montgomery

Summary

Compassionate professional with a background in counseling fields, known for high productivity and efficient task completion. Possess specialized skills in active listening, crisis intervention, and behavioral analysis. Excel at empathy, communication, and problem-solving to foster positive outcomes in challenging situations.

Overview

2016
2016
years of professional experience
1
1
Certification

Work History

Special Education Instruction Aid

Montgomery County Public Schools
Montgomery
01.2012 - 08.2015
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Classification Supervisor

State Of Alabama Department Of Corrections
Elmore
03.2005 - 03.2009
  • Supervised classification processes for inmate assignments and housing.
  • Coordinated communication between staff and various correctional facilities.
  • Trained new employees on classification policies and procedures.
  • Reviewed inmate files to ensure compliance with departmental regulations.
  • Implemented classification protocols to enhance operational efficiency.
  • Led meetings to discuss case reviews and staff concerns regularly.
  • Monitored inmate behavior and assessed risk levels for appropriate placement.
  • Developed reports on classification trends for departmental review sessions.
  • Trained managers on proper use of the classification system and its associated policies and procedures.
  • Advised senior management on best practices related to managing classification issues.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.

Classification Specialist

State Of Alabama Department Of Corrections
Montogomery
12.1992 - 03.2005
  • Conducted inmate classification assessments for appropriate housing and program assignment.
  • Reviewed and analyzed inmate records to ensure accurate classification decisions.
  • Collaborated with correctional staff to address inmate classification concerns and inquiries.
  • Maintained detailed documentation of classification processes in compliance with departmental policies.
  • Facilitated communication between departments regarding inmate classification changes and updates.
  • Participated in regular meetings to discuss classification trends and operational improvements.
  • Ensured adherence to legal standards during the inmate classification process and documentation.

Correctional Sergeant

State Of Alabama Department Of Corrections
Montgomery
01.1992 - 06.1992
  • Supervised inmate activities to maintain safety and order within the facility.
  • Conducted regular inspections to ensure compliance with safety regulations and procedures.
  • Implemented daily reports on inmate behavior and incidents for administrative review.
  • Mediated conflicts between inmates to promote a peaceful living environment.
  • Monitored surveillance systems to detect suspicious activities or security breaches.
  • Diffused disruptive behavior by verbal interventions.
  • Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
  • Enforced discipline among inmates according to established rules and regulations.
  • Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
  • Conducted daily briefings to pass on pertinent info to oncoming shifts.
  • Provided guidance and counseling to inmates regarding personal issues or problems they may be facing while incarcerated.
  • Developed strategies to reduce incidents of violence or inappropriate behavior within the facility.
  • Supervised visitation and checked visitors for proper identification and contraband.
  • Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
  • Addressed complaints from visitors concerning potential violations of prison policy or procedure.
  • Received and inspected mail and property from visitors on behalf of designated inmates.
  • Oversaw assigned court trips for jailers, maintaining security of staff and public.
  • Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Conducted scheduled headcounts to verify presence of prisoners.
  • Assigned inmates to open and appropriate housing units.
  • Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
  • Settled disputes between inmates.
  • Conducted fire, safety and sanitation inspections.
  • Promoted safety, order, and functionality of facility.
  • Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.

Correctional Officer

Alabama State Department of Correction
Montgomery
11.1980 - 01.1992
  • Monitored inmate behavior and ensured compliance with facility rules.
  • Conducted regular inspections of cells and common areas for safety hazards.
  • Responded to emergencies and coordinated security measures during incidents.
  • Assisted in inmate transportation to court appearances and medical appointments.
  • Documented daily activities, incidents, and inmate interactions in reports.
  • Collaborated with team members to maintain a secure environment.
  • Provided support during inmate intake and orientation processes.
  • Enforced policies regarding contraband and unauthorized items within the facility.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.
  • Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
  • Performed head counts, checking cells for missing inmates.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Guarded facility entrances to screen visitors.
  • Conducted fire, safety and sanitation inspections.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Issued clothing, tools and other authorized items to inmates.
  • Used appropriate means to discipline prisoners.
  • Reported on quality of inmate work and violations committed by prisoners.
  • Served meals and dispensed medications to inmates.

Marine Corp Exchange Officer

Federal Government (US Marine Corp)
Arlington
  • Coordinated logistics for personnel movements and equipment transport.
  • Managed administrative tasks including records maintenance and reporting.
  • Facilitated communication between departments to enhance workflow efficiency.
  • Supervised subordinate staff in carrying out daily duties and activities.
  • Responded promptly to customer inquiries or complaints in a polite manner.
  • Maintained positive working relationship with fellow staff and management.
  • Evaluated needs of departments and delegated tasks to optimize overall production.

Education

Bachelor of Arts - Counseling Psychology

Troy University
Troy, AL
05-1993

High School Diploma -

Sidney Lanier High School
Montgomery, Al
05-1973

MBA - Counseling

Faulkner University
Montgomery, AL
05-2023

Skills

  • Inmate classification and risk assessment
  • Compliance monitoring
  • Incident reporting
  • Training development
  • Conflict resolution

Certification

License Minister on December 2, 2007

Psychological First Aid Online Certificate of Achievement on November 25, 2017

Suicide Prevention Online Training Certificate of Completion on November 26, 2017

Timeline

Special Education Instruction Aid

Montgomery County Public Schools
01.2012 - 08.2015

Classification Supervisor

State Of Alabama Department Of Corrections
03.2005 - 03.2009

Classification Specialist

State Of Alabama Department Of Corrections
12.1992 - 03.2005

Correctional Sergeant

State Of Alabama Department Of Corrections
01.1992 - 06.1992

Correctional Officer

Alabama State Department of Correction
11.1980 - 01.1992

Marine Corp Exchange Officer

Federal Government (US Marine Corp)

Bachelor of Arts - Counseling Psychology

Troy University

High School Diploma -

Sidney Lanier High School

MBA - Counseling

Faulkner University

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