Maxine Temple
Orlando
Summary
Advertising and Public Relations major with a strong foundation in customer relations and digital marketing. Developed exceptional interpersonal skills through diverse roles in the restaurant industry, excelling in customer service and team collaboration. Skilled in content creation and social media management, having enhanced brand visibility for Ana Molinari Salon and Spa and Her Campus UCF. Eager to apply these experiences in a dynamic advertising or PR role, bringing creativity, strategic insight, and a deep understanding of consumer engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Cooper's Hawk Winery and Restaurant
08.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Server
Tripletail Seafood and Spirits
08.2020 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
Social Media Content Creator
Ana Molinari Salon and Spa
05.2021 - 08.2022
- Enhanced brand awareness by creating engaging and shareable social media content.
- Managed content across multiple platforms for widest audience reach.
- Increased audience engagement through the development of tailored content for each platform.
- Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
Education
Bachelor of Arts - Advertisement/ Public Relations
University of Central Florida
Orlando, FL05-2027
High School Diploma -
Riverview High School
Sarasota, FL05-2023
Skills
- Effective multitasking
- Customer service
- Strong multitasking
- Active learning
- Social media marketing
- Content creation
- Customer service
Certification
- LinkedIn Advertising Fundamentals
- ANA SeeHer Education Certificate
- Digital Advertising 101
- ServSafe Food Handler's Certification
Timeline
Restaurant Hostess
Cooper's Hawk Winery and Restaurant
08.2023 - Current
Social Media Content Creator
Ana Molinari Salon and Spa
05.2021 - 08.2022
Server
Tripletail Seafood and Spirits
08.2020 - 07.2023
Bachelor of Arts - Advertisement/ Public Relations
University of Central Florida
High School Diploma -
Riverview High School
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