Detail-oriented operations manager with a strong background in project coordination and vendor relationship optimization. Proven ability to enhance workflow efficiency and exceed client expectations in event planning.
Overview
26
26
years of professional experience
Work History
Owner/Operator
Inspired By U - Event Design and Decor
DeSoto, TX
11.2017 - Current
Developed and executed innovative event design concepts to exceed client expectations.
Managed supply chain logistics, ensuring timely procurement of materials for events.
Coordinated vendor relationships, optimizing service delivery and reducing costs.
Oversaw project timelines, enhancing workflow efficiency during event setups.
Planned and facilitated large-scale events, successfully integrating diverse design elements.
Increased customer satisfaction by providing high-quality services and timely communication.
Chairman of the Board
Appraisal Review Board
Dallas, TX
01.2020 - 12.2025
Advocated for transparency in appraisal processes, fostering trust within the community.
Facilitated collaboration among board members to enhance decision-making processes.
Oversaw board meetings to ensure effective governance and adherence to regulations.
Executive Director
Community Outreach Connection, Inc
Dallas, TX
08.2014 - 12.2024
Led strategic initiatives to enhance community engagement and outreach programs.
Developed and implemented policies to improve operational efficiency and service delivery.
Collaborated with stakeholders to secure funding and resources for organizational growth.
Analyzed community needs to tailor programs that address specific challenges effectively.
Established partnerships with local organizations to expand outreach efforts and resources.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Driver
Lyft And Uber
Dallas, TX
01.2019 - 03.2021
Delivered exceptional customer service through effective communication and problem resolution.
Navigated diverse routes efficiently, ensuring timely arrivals for passengers.
Maintained vehicle cleanliness and safety, adhering to all regulations and standards.
Implemented best practices for route optimization, enhancing overall passenger experience.
Tax Specialist
HR Block
Dallas, TX
01.2000 - 04.2020
Prepared individual and business tax returns with attention to detail and compliance regulations.
Provided strategic tax planning advice to optimize client financial outcomes and minimize liabilities.
Conducted thorough research on tax law updates to ensure accurate filing and compliance for clients.
Mentored junior staff, enhancing team performance through knowledge sharing and training sessions.
Collaborated with cross-functional teams to address client inquiries and resolve potential issues efficiently.
Maintained thorough and current understanding of applicable tax laws.
Education
Master of Science - Business Administration And Management
Texas A&M University
Commerce, TX
Bachelor of Science - Business And Organizational Behavior
Amber University
Garland, TX
Skills
Operations management
Documentation and reporting
Hiring
Business planning
Customer-oriented
Attention to detail
Loading and unloading
Dependable and reliable
Recruiting and hiring
Sales strategy development
Timeline
Chairman of the Board
Appraisal Review Board
01.2020 - 12.2025
Driver
Lyft And Uber
01.2019 - 03.2021
Owner/Operator
Inspired By U - Event Design and Decor
11.2017 - Current
Executive Director
Community Outreach Connection, Inc
08.2014 - 12.2024
Tax Specialist
HR Block
01.2000 - 04.2020
Master of Science - Business Administration And Management
Texas A&M University
Bachelor of Science - Business And Organizational Behavior