Maxlenin Demoya
Kissimmee,FL
Summary
Detail-oriented Delivery Driver experienced in customer service and logistics. Enhanced operational efficiency and customer satisfaction through effective navigation and timely deliveries, while adhering to safety protocols and vehicle maintenance standards. Committed to exceeding expectations in fast-paced environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Delivery Driver
Spark
Gaithersburg, MD
10.2023 - Current
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Bus Operator
Montgomery County Public Schools
Gaithersburg, MD
10.2022 - Current
- Operated school buses, ensuring safe and timely transport of students to various locations.
- Conducted pre-trip inspections, identifying and addressing mechanical issues to maintain bus safety standards.
- Managed student behavior during transit, fostering a respectful and orderly environment on the bus.
- Implemented safety protocols, training students on emergency procedures and proper boarding techniques.
- Maintained accurate records of student ridership and bus maintenance logs, ensuring compliance with district regulations.
- Collaborated with school officials to develop efficient transportation routes, optimizing travel times for daily operations.
Delivery Driver
Roadie
Gaithersburg, MD
07.2022 - Current
- Worked scheduled hours and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional a polite and professional manner.
- Verified the accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Delivery Driver
Courial Partner App
Gaithersburg, MD
03.2022 - Current
- Trained new drivers on navigation systems and customer service best practices.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within the vehicle.
Delivery Driver
GrubHub
Gaithersburg, MD
11.2019 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Demonstrated a positive attitude while assisting customers in a fast-paced environment.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Delivery Driver
Instacart
Gaithersburg, MD
10.2019 - Current
- Implemented process improvements to enhance delivery efficiency and accuracy of orders.
- Monitored customer feedback, addressing concerns proactively to improve service quality.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
Uber Eats
Gaithersburg, MD
10.2018 - Current
- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
- Communicated effectively with customers regarding order status and delivery updates.
- Adapted quickly to changing circumstances, ensuring high-quality service in peak hours.
- Maintained vehicle cleanliness and functionality, adhering to safety standards consistently.
- Delivered packages to customer doorsteps and business offices.
Porter
Koeppel and Koeppel Llc
New York, NY
07.2003 - 03.2004
- Assisted in transporting materials and equipment across various departments, ensuring timely deliveries.
- Adhered to safety protocols while performing daily tasks, contributing to a secure work environment.
- Collaborated with team members to streamline workflow and improve service delivery processes.
- Conducted routine inspections of equipment and supplies, identifying maintenance needs proactively.
Education
No Degree - Culinary Arts
Theodore Roosevelt High School
The Bronx, NYSkills
- Valid Driver's license
- Clean driving record
- Route planning
- Loading and unloading
- Vehicle maintenance
- Heavy lifting
- Punctuality
- Dependability
- Defensive Driving Techniques
- Customer service
- Team collaboration
- Accident-Free Driving
- Problem-solving
- Attention to detail
- Heavy lifting
- Basic Vehicle Inspection
Certification
Bloodborne Pathogens certification
Hipaa certificarion
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Spark
10.2023 - Current
Bus Operator
Montgomery County Public Schools
10.2022 - Current
Delivery Driver
Roadie
07.2022 - Current
Delivery Driver
Courial Partner App
03.2022 - Current
Delivery Driver
GrubHub
11.2019 - Current
Delivery Driver
Instacart
10.2019 - Current
Delivery Driver
Uber Eats
10.2018 - Current
Porter
Koeppel and Koeppel Llc
07.2003 - 03.2004
No Degree - Culinary Arts
Theodore Roosevelt High School