Maxwell Benitez
Sun Valley,CA
Summary
Dynamic professional with over 2 years of experience in customer service and sales support, dedicated to creating inviting atmospheres that enhance guest experiences. Proficient in order taking, cash handling, and effective communication, ensuring high customer satisfaction. A strong commitment to maintaining cleanliness and adhering to safety standards. Known for proactive problem-solving and teamwork, ready to bring enthusiasm and skills to a fast-paced setting while fostering memorable experiences for every customer.
Overview
2
2
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Glendale, California
09.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect suspicious activities and maintain order.
- Responded promptly to incidents and emergencies according to company protocols.
- Maintained accurate logs of daily activities, incidents, and observations.
- Provided excellent customer service while interacting with employees and visitors.
- Assisted in training new security staff on procedures and policies.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Checked for safety hazards and took corrective action when necessary.
Service Team Member
WSS Warehouse Shoe Sale
Canoga Park, California
09.2024 - 08.2025
- :
- Greeted customers, answered inquiries, and guided product selection for a positive shopping experience.
- Assisted in achieving sales goals through transaction processing, return handling, and loyalty program promotion.
- Managed inventory by unloading shipments, maintaining stock levels, and executing price adjustments.
- Ensured store standards through visual merchandising, cleanliness, safety, and adherence to loss prevention policies.
- Processed transactions with accuracy, handled cash management, and balanced the register efficiently.
Crew Member
Taco Bell
Canoga Park, CA
07.2023 - 01.2024
- Delivered exceptional customer service while maintaining a welcoming dining environment.
- Greeted customers and efficiently processed orders at the counter.
- Utilized cash register to accurately handle payments and ensure timely transactions.
- Answered menu inquiries and provided recommendations to enhance dining experiences.
- Prepared and served food and beverages, focusing on quality and presentation.
- Maintained cleanliness and organization of counter and dining area to promote pleasant atmosphere.
- Resolved customer complaints promptly, ensuring high satisfaction levels.
- Adhered to food safety guidelines to uphold health standards.
Education
High School Diploma -
West Valley Occupational Center (WVOC)
West Hills, CA11-2025
Skills
- Customer service
- Team collaboration
- Willingness to learn
- Conflict resolution
- Inventory management
- Verbal and written communication
- Self-discipline
- Problem-solving
- Food preparation
- Hospitality service expertise
- Cooking
- Visual communication
Timeline
Security Officer
Allied Universal Security Services
09.2025 - Current
Service Team Member
WSS Warehouse Shoe Sale
09.2024 - 08.2025
Crew Member
Taco Bell
07.2023 - 01.2024
High School Diploma -
West Valley Occupational Center (WVOC)