Maxwell Cook
Colorado Springs,CO
Summary
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses while keeping a "customer first" approach.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Dominos
01.2020 - 02.2024
- Customer service centered, Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Promoted to Assistant Manager within first year of employment
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma -
Troy Buchanan High School
Troy, MO05.2021
Skills
Team motivation
Meeting facilitation
Work Planning and Prioritization
Employee Coaching and Mentoring
Teamwork and Collaboration
Staff Training and Development
Call Metrics
Customer Retention Strategies
CPR Certified
American Heart Association CPR and BLS certified
Timeline
Assistant Manager
Dominos
01.2020 - 02.2024
High School Diploma -
Troy Buchanan High School