Max Douglass
Oakes Auto
Shawnee,KS
2
years of professional experience
Results-driven Finance Manager with expertise in F&I product sales, deal structuring, and compliance management. Proven ability to enhance customer experiences while ensuring paperwork accuracy and adherence to state and federal regulations.
Work History
Finance Manager
1 Year 6 Months- Ensured protection of the dealership through compliancy with state and federal regulations and paperwork accuracy.
- Finalized vehicle transactions including but not limited to CIT management, accounting paperwork finalization and signature processing.
- Offered and sold F&I products including vehicle service contracts, Gap insurance, Tire and Wheel protection, Key replacement, Dent and Ding repair, Windshield protection, and theft recovery programs.
- Structured finance deals in a fundable way to ensure compliancy, and profitability both in front end and backend gross.
Sales Associate
6 Months- Managed and communicated with large volume of customers in high volume store.
- While selling cars, simultaneously learned and trained to become a finance manager.
- Assisted customers in selecting vehicles, providing product knowledge and enhancing customer experience.
Sales Associate
6 Months- Assisted customers in vehicle selection, ensuring satisfaction and addressing concerns promptly.
- Conducted product demonstrations, highlighting features and benefits to enhance customer engagement.
- Utilized CRM software to track customer interactions and maintain detailed records for follow-up.
Education
No Degree - Psychology
Skills
F&I sales
Regulatory Compliance
Customer experience
Document accuracy
Deal structuring
CRM proficiencyencyencyency
Timeline
Sales Associate
Oakes Auto
07.2025 - 01.2026Read More
Finance Manager
Oakes Auto
02.2025 - CurrentRead More
Sales Associate
Shawnee Mission Ford
12.2024 - 06.2025Read More
Clarke University
No Degree from Psychology
Read More