Maxwell Hilliard
Sunbury,OH
Summary
Experienced Professional with a strong background in customer service, problem solving,time management and knowledge and application of a laboratory environment and procedures. Proven ability to work under pressure and adapt to various operational environments. Seeking a role where I can leverage my skill to team success and company goals.
Overview
7
7
years of professional experience
Work History
Pizza Delivery Driver
Jets Pizza
Sunbury, OH
08.2018 - Current
- Delivered exceptional customer service, addressing and resolving customer concerns promptly and professionally.
- Managed Inventory levels and ensured timely stock replenishment, contributing to smooth operational flow.
- Processed transactions accurately using a point of sale system, ensuring customer satisfaction and financial accuracy
- Due to accurate follow through with cleaning protocols that the Jets Company provides to employees, the owner noticed our inspection go from a 76% cleaning audit to a 96% cleaning audit.
- Despite working was also a working trainer I helped new employees while maintaining personal consistent work flow and efficiency.
- Maintained Priority Management when deciding on what deliveries to take which allowed for quick and efficient delivery times.
- Workplace communication was very well established and led to increase crew work performance.
- Ensured all food safety regulations were followed during preparation process. Because of this shift leads noticed a less waste.
- Even with a demanding work environment was able to make crucial decisions and think clearly about problems to solve.
Student
DACC Pharmacy tech
Delaware, OH
08.2018 - 05.2019
- Followed proper lab etiquette which includes knowledge and application of PPE protocol.
- Understood team communication through pharmacy training.
- Gained experience in multiple certifications including HIPPA, CPR First Aid, Fraud Waste and Abuse, and OSHA 10 hour health-credentials.
- Detailed attention with measurements of different prescriptions and medications.
- Learned Information collection and data entry. While in program demonstrated ability to transfer customer information into a company database.
Fry Cook
Wendys Restaurant
Sunbury, OH
05.2017 - 07.2018
- Stocked and restocked food items on the line.
- Operated deep fryers safely while cooking food items as per customer requests.
- Maintained a clean work area by washing dishes, utensils, equipment and counters throughout shift.
- Ensured compliance with standard operating procedures at all times.
- Cooked orders according to customer specifications within established time frames.
Education
Associate of Arts -
Columbus State Community College
Columbus, OH05-2024
High School Diploma -
Big Walnut High School
Sunbury, OH05-2019
Pharmacy Technician
Delaware Area Career Center
Delaware, OH05-2019
Skills
- Customer Service and Communication - Provided excellent communication, customer service, and relationship-building skills
- Time and Management Priority - Strong sense of time management, priority setting and multitasking abilities
- Problem-Solving and Decision Making - Effective problem solving, decision-making and analytical skills
- Have the ability to train employees while not losing work efficiency in the job I am in
- Strong understanding of workplace professionality and procedures to follow based on what company demands
- Familiarity with laboratory work and procedures including ability to be detailed and thorough in a lab setting, including proper PPE procedures
- When under pressure can use Management Priority to assess what is needed done first in order to have a constant and effective work pace
Timeline
Pizza Delivery Driver
Jets Pizza
08.2018 - Current
Student
DACC Pharmacy tech
08.2018 - 05.2019
Fry Cook
Wendys Restaurant
05.2017 - 07.2018
Associate of Arts -
Columbus State Community College
High School Diploma -
Big Walnut High School
Pharmacy Technician
Delaware Area Career Center
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