Maxwell Hinds
Atlanta,GA
Summary
Competent Sales Supervisor proactively assisting both sales management and associates with various tasks. Committed to driving success and helping to improve overall store revenues through dedication, hard work and a pleasant demeanor.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Ltl Operations Specialist
Cargobarn
Atlanta, GA
09.2021 - Current
- Assisted various departments with change by communicating new improvement plans and expectations.
- Tracked and analyzed reports to determine needed improvements.
- Developed and updated tracking spreadsheets
- Collected, arranged, and input information into database system.
Customer Service Representative
Hometowns Ticketing
Alpharetta, GA
03.2019 - 09.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
Sales Supervisor
Just Fitness 4 U
Alpharetta, GA
08.2015 - 10.2018
- Effectively coached team members to reach weekly and monthly sales goals.
- Trained team members in successful strategies to meet operational and sales targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Education
Associate of Arts - Business Management
09.2009 - 01.2015
Skills
Resource Planning and Scheduling
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Ltl Operations Specialist - Cargobarn
09.2021 - Current
Customer Service Representative - Hometowns Ticketing
03.2019 - 09.2021
Sales Supervisor - Just Fitness 4 U
08.2015 - 10.2018
Georgia State University - Associate of Arts, Business Management
09.2009 - 01.2015
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