Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation
Personal Information
Timeline
Generic

Maxwell J. Brent

St. George,UT

Summary

Results-driven professional with a proven track record in management, sales, and customer service seeking a challenging position where I can leverage my diverse skills and experiences to drive business growth and deliver exceptional customer satisfaction.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Black Desert Resort
Ivins, Utah
  • Served as the primary guide for VIP guests
  • Greeted customers in a professional and friendly manner.
  • Answered phones, responded to inquiries, and took messages.
  • Assisted with check-in and check-out procedures for guests.
  • Processed payments accurately and efficiently.
  • Resolved customer complaints promptly and courteously.
  • Provided information about hotel amenities, services, and local attractions.
  • Collaborated with colleagues to ensure smooth operations of front desk area.

Shift Leader

Panda Express
Saint George, UT
02.2024 - Current
  • Cash handling and Management
  • Conflict Resolution
  • Equipment maintenance and regulation
  • Task Distribution
  • Front-of-house operations
  • Training and Coaching
  • Ensuring Customer Satisfaction

FOH Manager

Chick-Fil-A
Saint Simons Island, GA
07.2023 - 02.2024
  • Oversaw all Front of House operations
  • Coached and managed a team of 10+
  • Maintained a work environment that ensures food safety
  • Assisted management in high-level goals
  • Managed food and labor costs
  • Developed team members' leadership potential
  • Monitored grounds and inside of the building before and after shift
  • Opening and closing the store efficiently
  • Correctly handled guest problems ensuring a great experience

Assistant Manager

LL Flooring
Tucson, AZ
03.2023 - 06.2023
  • Led sales floor operations, assisting customers with flooring selection and ensuring high customer satisfaction
  • Coordinated material pickup and delivery, ensuring smooth logistics
  • Supervised and mentored associates, guiding them to achieve personal sales goals
  • Assumed store management responsibilities in the absence of the Store Manager
  • Maintained the flooring warehouse and ensured its organization
  • Opened and closed the store efficiently

Retail Sales Associate

Target
Tucson, AZ
08.2021 - 06.2023
  • Ensured cleanliness and appealing product displays prior to store opening
  • Organized merchandise on shelves and restocked items as needed
  • Provided customer guidance on products and services, driving upsells
  • Conducted routine inventory counts and generated reports for store management
  • Assisted with various store administrative tasks as assigned

Field Marketer

Boundless Inc.
Tucson, AZ
10.2022 - 02.2023
  • Conducted door-to-door marketing campaigns and developed valuable field marketing skills
  • Received comprehensive training in office and field marketing techniques
  • Planned and coordinated events and appointments, ensuring successful execution
  • Hosted events and facilitated team meetings to foster collaboration

Full Time Missionary

The Church of Jesus Christ of Latter-day Saints
Washington, DC
12.2021 - 05.2022
  • Engaged in daily studies and developed teaching and leadership skills
  • Conducted studies with fellow missionaries, investigators, and church members
  • Organized and led weekly meetings to discuss progress and plan activities
  • Managed personal budget effectively
  • Utilized social media platforms for outreach efforts

Crew Member

Triple L Feed and Supply
Marana, AZ
06.2021 - 08.2021
  • Load, stack, and transport/deliver hay bails, feed bags, and other farm and animal products
  • Refill Propane Canisters (Certified)
  • Open and Close stores
  • Cleaned and maintained yard and warehouse

Crew Member

McDonald's
Marana, AZ
06.2020 - 10.2020
  • Cashier/take orders
  • Running the drive-thru
  • Cleaning the restaurant
  • Food prep and Assembly
  • Maintain open and effective communication with customers and managers

Assistant Manager

Tropical Snow
Marana, AZ
05.2018 - 10.2018
  • Opening and Closing Specialist
  • Cashier/take Orders
  • Food prep and Assembly
  • Assist in inventory count and product organization

Education

Bachelor of Science - Finance Major

Utah Tech University
Saint George, Utah
12-2027

High School Diploma -

Marana High School
Tucson, AZ
05.2021

Skills

  • Upselling
  • Field Sales Experience
  • Merchandising
  • Cash handling
  • Retail sales
  • Budgeting
  • Food preparation
  • Sales
  • Cold calling
  • Communication skills
  • Cashiering
  • Customer service
  • Marketing
  • Medical terminology

Certification

  • Microsoft Excel Intermediate Badge
  • Utah Food Handler Permit
  • Propane Cylinder Handling and Exchange Certification

Additionalinformation

  • Founding Member of the Black Student Union at Marana High School, 2018-2021, Secretary, 2018-2019
  • National Honor Society member, Marana High School, 2019-2021
  • Student Leadership Union member, Marana High School, 2018-2019
  • Upward Bound Member, Marana High, 2018-2021

Personal Information

Authorized To Work: US

Timeline

Shift Leader

Panda Express
02.2024 - Current

FOH Manager

Chick-Fil-A
07.2023 - 02.2024

Assistant Manager

LL Flooring
03.2023 - 06.2023

Field Marketer

Boundless Inc.
10.2022 - 02.2023

Full Time Missionary

The Church of Jesus Christ of Latter-day Saints
12.2021 - 05.2022

Retail Sales Associate

Target
08.2021 - 06.2023

Crew Member

Triple L Feed and Supply
06.2021 - 08.2021

Crew Member

McDonald's
06.2020 - 10.2020

Assistant Manager

Tropical Snow
05.2018 - 10.2018

Front Desk Agent

Black Desert Resort

Bachelor of Science - Finance Major

Utah Tech University

High School Diploma -

Marana High School

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Maxwell J. Brent