Maxwell Karl
Grosse Ile Township,MI
Summary
With a proven track record at Mechanical Sheet Metal, I excel in project coordination and Business client relations, enhancing customer experiences and fostering long-term partnerships. Skilled in using sales techniques and adept at communication, I consistently exceed targets through strategic customer management and efficient process optimization.
Overview
6
6
years of professional experience
6
6
Certifications
Work History
Account Coordinator
Mechanical Sheet Metal
06.2022 - Current
- Customer Communication: Respond to client inquiries, provide updates on project status, and handle client requests.
- Order and Project Management: Assist with processing orders, tracking project milestones, and coordinating with internal teams to meet client needs.
- Documentation and Reporting: Keep records up-to-date, prepare status reports, and maintain relevant documentation for each account.
- Problem-Solving: Identify and help resolve issues that could impact project timelines or client satisfaction.
- Team Collaboration: Work closely with sales, production, and support teams to ensure customer requirements are met
Field Support Technician
Mechanical Sheet Metal
07.2018 - Current
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in field.
- Communicated with management to report progress, discuss issues and seek guidance.
On-Ice Official
USA Hockey
10.2018 - 11.2020
- Enforced game rules and regulations consistently, ensuring player safety and fair play throughout each game.
- Collaborated with fellow officials to communicate and resolve on-ice disputes quickly and professionally.
- Demonstrated quick decision-making skills and strong knowledge of hockey rules, contributing to the smooth flow of games and minimizing disruptions
- Coordinated exact start, stop and period break schedules for games.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UTCertifications - Sales
Cardone University
Aventura, FLSkills
- Prospecting Expertise – Ability to identify high-quality leads, effectively research potential clients, and use strategic outreach to generate new business opportunities
- Objection Handling – Skilled in managing objections with confidence and empathy, helping overcome client reservations and turn challenges into sales opportunities
- Pipeline Management – Strong organizational skills for managing a sales pipeline, tracking leads through the sales funnel, and maintaining momentum to exceed targets
- Sales Process Mastery – Knowledgeable in applying a structured sales system that maximizes efficiency, consistency, and effectiveness throughout the sales cycle
- Consultative Selling – Proficient in uncovering client needs through active listening and asking the right questions, tailoring solutions that directly address customer pain points
- Closing Techniques – Expertise in a range of closing techniques, allowing you to confidently guide clients to a decision and secure commitments effectively
- Negotiation Skills – Capable of negotiating terms that create value for both the client and the company, enhancing client satisfaction and fostering long-term relationships
- Effective Cold Calling – Strong ability to engage prospects over the phone, overcoming initial hesitations and creating interest, setting the stage for successful sales conversations
Certification
- Understanding buyer psychology
- Sales fundamentals
- The perfect sales system
- Mastering the close
- Professional prospecting strategy’s
- Mastering the cold call
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