Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maxwell Kling

North Royalton,OH

Summary

Service-Oriented General Manager with 4 years of experience of interacting and facilitating positive customer experiences. Demonstrates the ability to multitask and handle high-stress environments while ensuring high-quality service. Able to adapt and willing to learn how to achieve goals more efficiently if changes are necessary. Detail-Oriented and can handle inventory management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General Manager

Jolly's Pizza
10.2022 - Current
  • Managed scheduling and hiring processes
  • Helped develop social media platforms and interacting with online posts
  • Handled order guides for products and interacted with Distributor Representatives
  • Developed event ideas and helped lead events
  • Handled inventory management and labor and sales reports

Manager

Pizzeria Angies
09.2019 - 08.2021
  • Handled customer interactions
  • Regularly opened and closed the restaurant
  • Ensured products are stocked and oversaw product development


Education

Bachelor of Arts - Psychology

Cleveland State University
Cleveland, OH
05.2023

Skills

  • Leadership skills
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient Multitasker
  • Staff Training
  • Employee Scheduling

Certification

ServSafe Kitchen[2022]

ServSafe Bar Staff[2022]

Timeline

General Manager

Jolly's Pizza
10.2022 - Current

Manager

Pizzeria Angies
09.2019 - 08.2021

Bachelor of Arts - Psychology

Cleveland State University

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Maxwell Kling