Maxwell Lore
Richmond,VA
Summary
Efficient Tool Rental Technician possessing thorough knowledge of various tools and handheld equipment. Offering 10+ years of experience providing direct service to customers while maintaining fleet equipment and executing timely repairs. Proficient in parts ordering and research, while always willing to expand my knowledge base to accommodate new experiences.
Overview
16
16
years of professional experience
Work History
Tool Rental Technician
Home Depot
Richmond, VA
08.2018 - 09.2026
- Assisted customers with product selection and inquiries to determine best options for thei project.
- Maintained store organization and cleanliness to ensure optimal product visibility.
- Operated POS systems accurately for efficient transaction processing.
- Collaborated with team members to restock inventory and manage merchandise displays.
- Adapted quickly to new product knowledge and store policies to assist customers effectively.
- Engaged in continuous learning about home improvement products to better serve customer needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Sales Associate
Home Depot
Fairfax, VA
03.2011 - 07.2018
- Assisted customers with product selection and inquiries to determine best options for thei project.
- Maintained store organization and cleanliness to ensure optimal product visibility.
- Operated POS systems accurately for efficient transaction processing.
- Collaborated with team members to restock inventory and manage merchandise displays.
- Adapted quickly to new product knowledge and store policies to assist customers effectively.
- Engaged in continuous learning about home improvement products to better serve customer needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
No Degree - Criminal Justice
East Carolina University
Greenville, NCHigh School Diploma -
Robinson High SShool
Fairfax, VA06-2008
Skills
- Mechanical failure troubleshooting
- Diagnostic skills
- Mechanical aptitude
- Rental agreements and transactions
- Maintenance management
- Customer service
- Adaptability and flexibility
- Task prioritization
- Product knowledge
- Equipment inspections
- Parts research and ordering
Timeline
Tool Rental Technician
Home Depot
08.2018 - 09.2026
Sales Associate
Home Depot
03.2011 - 07.2018
No Degree - Criminal Justice
East Carolina University
High School Diploma -
Robinson High SShool