Maxwell Moore
San Francisco/San Jose,California
Summary
Hardworking and driven team player with a strong desire to apply my work ethic and skills. Successful at improving the work space and developing new strategies. Dedicated to achieving demanding development objectives. Able to build strong relationships with customers and coworkers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Guest Experience Representative
San Jose Earthquakes MLS Team
06.2023 - 02.2024
- Responsible for providing personalized assistance for guests, players families, and sponsors.
- Problem resolution and event coordination throughout all field sectors of PayPal Park.
- Collaborated closely with cross-functional teams, including ticketing, concessions, VIP box suits, and security to ensure all guest-related experiences operate smoothly and efficiently during San Jose Earthquake events.
Front Desk Agent & Valet Attendant
Hotel Valencia Santana Row
09.2019 - 03.2021
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Used internal software to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.
Legal Assistant
Moore Law Group
05.2017 - 08.2021
- Organized documents to manage paper and electronic filing systems of clients.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Conducted research, analyzed client data, and compiled client data for case presentation and defense.
- Responsible for reviewing client documents and efficiently organizing pro-bono projects.
Education
Bachelor of Arts - Major: Sociology Minor: Economics
University of San Francisco
San Francisco, California05.2024
Skills
- Data Entry Proficiency
- Customer Experience
- Calm Under Pressure
- Team Player
- Drive To Succeed
- Computer Skills
- Product Sales
- Clear Communication
Details
San Francisco/San Jose, California
Affiliations
- Tenants Together Data & Research Team
Certification
Blockchain Council Certified Cryptocurrency Expert (CCE)
Timeline
Guest Experience Representative
San Jose Earthquakes MLS Team
06.2023 - 02.2024
Front Desk Agent & Valet Attendant
Hotel Valencia Santana Row
09.2019 - 03.2021
Legal Assistant
Moore Law Group
05.2017 - 08.2021
Bachelor of Arts - Major: Sociology Minor: Economics
University of San Francisco
Blockchain Council Certified Cryptocurrency Expert (CCE)
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