Maxwell Navarra

Directed end-to-end THC beverage production, ensuring compliance with dosing accuracy and quality standards.

• Led cross-functional teams in mixing, carbonation, and packaging to meet production goals.
• Implemented Standard Operating Procedures (SOPs), Good Manufacturing Practices (GMP), and safety guidelines across all lines.
• Oversaw calibration and maintenance of critical production equipment to ensure minimal downtime.
• Monitored key quality metrics such as pH, Brix, and dissolved oxygen for product integrity.
• Coordinated inventory management, tracking raw materials and finished goods to align schedules with demand.
• Prepared production documentation including batch records and compliance logs to support audits.
• Provided training and performance oversight for production staff to foster accountability.

• Managed all aspects of cellar operations, including fermentation, conditioning, transfers, filtration, and carbonation.
• Supervised cellar staff, training on SOPs, safety practices, and quality control standards.
• Maintained and calibrated cellar equipment to ensure reliable performance and regulatory compliance.
• Conducted quality checks to verify specifications for pH, Brix, dissolved oxygen, temperature, and gravity.
• Oversaw scheduling of cellar activities to align with packaging timelines and production goals.
• Developed production records for batch logs, CIP documentation, and quality assurance reports.
• Collaborated with lab, packaging, and leadership teams to troubleshoot issues and support product development.
• Implemented process improvements to reduce oxygen pickup and enhance transfer efficiency.

• Delivered hands-on training programs across multiple Topgolf locations, enhancing hospitality standards and guest experience.
• Retrained associates on service techniques and communication skills to modernize outdated practices.
• Collected and analyzed performance data to identify training gaps and recommend process improvements.
• Partnered with local leadership to standardize training initiatives, ensuring consistency while adapting to regional needs.
• Conducted workshops and one-on-one coaching to reinforce customer service skills and enhance associate engagement.
• Developed training materials, including guides and hospitality playbooks, to improve learning retention.
• Collaborated with corporate and venue leadership on brand-wide initiatives to support operational goals.
• Recognized for strengthening team culture, boosting associate confidence, and improving guest satisfaction scores.

• Directed high-volume bar operations, managing staff scheduling and service standards.
• Implemented new service protocols and retraining initiatives to enhance efficiency and consistency.
• Monitored beverage costs and analyzed sales data to optimize profitability while maintaining quality.
• Designed seasonal drink menus, integrating guest feedback and industry trends to boost sales.
• Managed inventory control and vendor relations, minimizing waste through accurate stock management.
• Enforced compliance with health, safety, and alcohol service regulations to ensure a safe environment.
• Fostered positive team culture through coaching and mentoring of high-performing staff.
• Resolved guest concerns professionally, transforming challenges into loyalty-building opportunities.

• Led Marines on combat patrols in high-risk environments, ensuring mission success and unit safety.
• Operated mortar systems with precision, providing effective indirect fire support for ground operations.
• Directed tactical movements and maintained situational awareness to enhance unit effectiveness.
• Trained Marines in weapons systems and small-unit tactics to sustain operational readiness.
• Mentored junior Marines, fostering discipline and leadership skills for deployment preparation.
• Managed accountability for personnel and sensitive equipment, securing operational integrity.
• Conducted live-fire ranges, improving individual and team-level combat proficiency.
• Collaborated with higher command to align squad training with overall mission objectives.