Engaged with prospective students during campus events and tours about Housing and Residential Life at OSU
Led campus tours of the various dorm halls offered at OSU
Fulfilled administrative duties at the main office, including answering phone calls and emailing current and prospective students with their questions and concerns.
Team Trainer/Inform and Specialist
Chick-fil-A
12.2022 - 03.2025
Trained all new employees in customer service, food safety, and performance requirements as well as company values and policies.
Conducted weekly mock food safety, quality, and compliance exams and notified management of areas of noncompliance and weakness.
Led shifts when the manager on duty needs to step away or go on break.
Was in charge of the restaurant's cash flow procedures, making sure settlements were balanced and not over or under.
Education
BBA - Hospitality And Tourism Management
Oklahoma State University
Stillwater Oklahoma
05-2029
High School Diploma -
Bethany High School
Bethany Oklahoma
05-2025
Skills
Customer service
Administrative support
Employee training
Tour coordination
Brand representation
Food safety
Cash handling
Fast-paced environment
Leadership and Involvement
Spear School of Business Living Learning Program August 2025 - Present
Beta Upsilon Chi Fraternity (Member and Cell Group Leader) August 2025 - Present
National Honor Society President August 2024 - May 2025
Key Club Vice President August 2023 - May 2025
Certification
ServeSafe Manager - National Restaurant Association
Director of Housing and Residential Life at University of South Carolina UpstateDirector of Housing and Residential Life at University of South Carolina Upstate
Residential Housing Support Specialist at Lighthouse Behavioral Health SolutionsResidential Housing Support Specialist at Lighthouse Behavioral Health Solutions