Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maxwell Potter

tallassee

Summary

Diverse background in anything to do with vehicles. For the majority of my working career I was a shop foreman for a leading suspension company. I am very knowledgeable when it comes to cars, trucks, and SUV's. I have handled my own mechanical work since I was a younger kid. I've removed and rebuilt several engines over the past several years, custom built numerous award winning show trucks, and developed many new products for the suspension industry.


I currently work for the west location of Volunteer Auto Group.

Overview

8
8
years of professional experience

Work History

Sales Representative

Volunteer Auto Group
05.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Contributed to team objectives in fast-paced environment.

Shop Foreman/ Head Fabricator

Stryker Offroad Design
09.2017 - 05.2022
  • Oversaw maintenance and repair of shop equipment.
  • Trained and coached employees to improve performance and skills.
  • Directed daily operations of team of up to 20 technicians and shop professionals.
  • Managed materials inside shop and at job locations.
  • Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
  • Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
  • Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
  • Created and implemented strategies for improving operational efficiency and accuracy.

Education

William Blount High School
05-2014

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Mechanically inclined
  • Mig/Tig/Stick welding
  • Lead generation
  • Staff training
  • Objection handling

Timeline

Sales Representative

Volunteer Auto Group
05.2022 - Current

Shop Foreman/ Head Fabricator

Stryker Offroad Design
09.2017 - 05.2022

William Blount High School
Maxwell Potter