Experienced leader with a strong background in training and team collaboration, skilled in emergency response, patient care, and critical thinking. Proven ability to manage projects and drive team performance in high-pressure environments. Eager to leverage these skills as an EMT to support patient care and emergency services.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Midwest Medical Transport
Kansas City, MO
08.2025 - Current
Exhibited strong leadership qualities by motivating others to reach their highest potentials.
Monitored staff performance of up to 30 employees during shift and provided constructive criticism when needed.
Engaged in problem solving techniques when faced with difficult decisions or challenging situations.
Successfully managed multiple projects simultaneously while ensuring accuracy and quality standards were met.
Fostered an environment that encouraged collaboration among team members while promoting accountability.
Evaluated effectiveness of training and development programs, recommending changes in instructional objectives and methods.
Store Manager
Nature's Kiss
Tulsa, OK
08.2020 - 07.2025
Supervised and led a team of 25 employees while providing personalized guidance to patients, ensuring accurate and professional information tailored to individual needs.
Managed all aspects of team operations including hiring, onboarding, scheduling, payroll, training, and workplace safety compliance.
Developed and maintained a positive, patient-focused environment in accordance to industry regulations and company standards.
Played a key role in staff development and operational efficiency.
Sales Manager
Ashley Homestore/Mathis Brothers Furniture
Tulsa, OK
05.2011 - 08.2020
Supervised and supported sales floor staff of 50 employees , ensuring smooth daily operations and exceptional customer service across the furniture, appliance and electronics departments.
Trained and developed sales associates in driving performance, meet targets, and improve overall store sales figures.
Managed all administrative responsibilities including sales reporting, inventory documentation, and compliance paperwork.
Actively engaged in direct sales, consistently meeting or exceeding personal and team sales goals.
Played a key role in creating a motivated, goal-oriented, team environment.
Managed customer accounts and customer relationships.
Researched market trends to remain current with industry and competitor information.
Education
EMERGENCY MEDICAL TECHNICIAN -
TULSA TECHNOLOGY CENTER
Tulsa, OK
07.2025
Skills
Communication skills
Critical thinking
Emergency response
Patient assessment and care
CPR and AED operation
Airway management
Medication administration
Attention to detail
Documentation practices
Team collaboration
Empathy and compassion
Stress management techniques
Emotional intelligence
Adaptability and flexibility
Situational awareness
Operations management
Certification
National Registry of Emergency Medical Technicians (NREMT), 07/01/25