Maxwell Revels
Dayton,OH
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
6
6
years of professional experience
Work History
Information Technician for Submarines
USN
06.2021 - 06.2023
- Answered and triaged requests for assistance in order to provide top-notch support.
- Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.
- Conducted daily system monitoring, verifying security, integrity and availability of hardware, server resources, applications and key processes.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Monitored communications to detect important information related to current and planned military operations.
- Evaluated current computer systems and network infrastructures to identify weaknesses and develop countermeasures.
- Produced detailed and knowledgeable technical reports on command and field activities.
Clothing Sales Associate
H&M Company USAInc
11.2020 - 06.2021
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Greeted customers, identified needs and provided product advice.
- Maintained organized store environment to foster pleasant shopping experiences.
Taekwondo Instructor
Majest Taekwondo
10.2017 - 11.2020
- Coached new students by breaking down techniques into simple moves.
- Instructed on proper breathing techniques, stances, and forms.
- Helped students prevent injuries and rendered calm and professional aid in case of accidents.
- Developed interactive and dynamic class structure and format to keep students engaged and motivated.
- Taught both core principles and fighting techniques to students of all levels.
- Communicated with parents to keep families informed of student progress and address concerns.
Education
Naval Education Certificate - Information Technology
Information Warfare Training Command
1 Crystal Lake Rd, Groton, CT 0634006.2022
Skills
- Network Administration
- End-User Support
- Device Configuration
- Software Updates
- LAN Protocols
- Budget and Cost Analysis
- Hardware Installations
- Project Coordination
- Account Administration
- Customer Service
- LAN/WAN
- Computer Diagnostics
clearance
SECRET SECURITY CLEARANNCE
Timeline
Information Technician for Submarines
USN
06.2021 - 06.2023
Clothing Sales Associate
H&M Company USAInc
11.2020 - 06.2021
Taekwondo Instructor
Majest Taekwondo
10.2017 - 11.2020
Naval Education Certificate - Information Technology
Information Warfare Training Command