Maxwell Suarez
Orlando
Summary
Motivated individual with experience in customer service and sales. Skilled in building rapport and understanding customer needs. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Executive (Contract)
SmartBiz
04.2023 - 09.2023
- Proactively initiated outreach to 100+ businesses daily, building a robust sales pipeline. - Communicated value propositions and engagement opportunities, resulting in $15 million+ in sales within three months. - Maintained an in-depth understanding of product portfolios, regulatory compliance, and industry trends. - Educated small business owners on offerings to ensure informed decisions. - Consistently delivered impressive sales results and upheld high client satisfaction.
National Recruiter
Loyal Source Government Services
04.2022 - 04.2023
- Successfully recruited top-quality candidates for government contracts through Salesforce, Indeed, and LinkedIn.- Utilized applicant tracking systems for streamlined resume submissions and tracking progress.- Trained colleagues on effective recruiting techniques using CRM software.- Managed contracts with Veteran Affairs (VA), Department of Defense (DOD), Office of Refugee Resettlement (ORR), and Tech Services.
Sales Manager
Alliance Mobile
10.2021 - 04.2022
- Achieved improved key performance indicators while adapting to new products.- Fostered a loyal client community with a focus on exceptional customer service.- Oversaw associate schedules, implemented training programs, and managed inventory.- Provided associates with ongoing training for maximizing sales opportunities.- Expanded the client base through Salesforce, SaaS, and lead outreach.
Sales Manager
Spearhead Mobility
01.2021 - 09.2021
- Managed a successful AT&T retail location, exceeding monthly sales goals.- Administered associate schedules, training, and inventory.- Provided continuous training for maximizing sales opportunities.
Sales Lead
Kyle's Bike Shop
04.2020 - 08.2020
- Demonstrated expert product knowledge and maintained a strong focus on customer satisfaction.- Promoted to sales lead within one month of joining.- Prioritized repeat customer relationships and built trust with clients.
Training Supervisor
Duffy's Sports Grill
02.2018 - 03.2020
- Ensured an optimal guest experience by taking orders, seating guests, serving meals, and managing the front of the house.- Consistently upsold menu items, achieving top rankings in company-wide competitions.
Financial Analyst Internship
Holiday Inn Club Vacations
05.2019 - 08.2019
- Developed tools for quality analysis and marketing campaigns.- Monitored project progress and provided weekly status reports.
Education
Bachelor of Science in Business Administration, Integrated Business -
University of Central Florida
Skills
- Applicant Tracking Systems
- Healthcare Staffing
- Recruiting
- Analytical Skills
- Software as a Service (SaaS)
- Customer Relationship Management (CRM)
- Sales Management
- Telecommunications
- Customer Service Management
- Microsoft Excel
Websites
Certification
Microsoft Certified Application Specialist: Using Microsoft Office Excel 2007, Microsoft
Honors Awards
Florida Academic Scholars Award - Bright Futures, 4-year scholarship covering 100% of tuition & fees with a $300 stipend for books per semester.
Timeline
Account Executive (Contract)
SmartBiz
04.2023 - 09.2023
National Recruiter
Loyal Source Government Services
04.2022 - 04.2023
Sales Manager
Alliance Mobile
10.2021 - 04.2022
Sales Manager
Spearhead Mobility
01.2021 - 09.2021
Sales Lead
Kyle's Bike Shop
04.2020 - 08.2020
Financial Analyst Internship
Holiday Inn Club Vacations
05.2019 - 08.2019
Training Supervisor
Duffy's Sports Grill
02.2018 - 03.2020
Bachelor of Science in Business Administration, Integrated Business -
University of Central Florida
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