Maxwell A. Moss
Salvation Army Kroc Center
Dayton
10
years of professional experience
Dynamic and highly motivated member representative with a proven track record of boosting productivity in non-profit organizations through innovative programs and events. Skilled in utilizing POS systems to streamline operations and enhance customer experience. Outgoing fitness coach with a strong foundation in health and wellness, consistently driving membership growth through engaging sign-up initiatives and personalized training offers. Committed to fostering an inclusive and energetic environment that inspires community engagement and personal development.
Work History
Fitness Coach
3 Years 1 Month- Led safe, engaging fitness classer diverse members and adjusted instruction to varying ability levels.
- Front Desk representative as well which includes being able to learn and provide on numerous systems, such as; POS, Tracs&Rec, UPace, etc.
- Coached participants on proper equipment use, form, and injury prevention during workouts.
- Developed personalized exercise plans aligned with wellness goals and functional fitness needs.
- Monitored member progress and refined training programs to improve consistency and results.
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Pawnbroker
2 Years 3 Months- Cash Management; loans, pawns, and sales.
- Able to identify the worth and value of items and give it a proper value for loan or sale.
- Able to negotiate and find a common ground decision with customers
- Refurbishing technology for brand new use for customers
- Able to use excel and spreadsheets to track percentage and sales
Banquet Server & Bartender
4 Years 3 Months- Displaying proper etiquette to guest
- Multitasking different events at one time
- Weddings, Country Clubs, Receptions, Military, etc.
- Being able to move at a face pace to meet deadlines
Pawnbroker
1 Year 5 Months- Cash Management; loans, pawns, and sales.
- Able to identify the worth and value of items and give it a proper value for loan or sale.
- Able to negotiate and find a common ground decision with customers
- Refurbishing technology for brand new use for customers
- Able to use excel and spreadsheets to track percentage and sales
Overnight Lead Rep.
2 Years 1 Month- Being at front desk and signing up new customers to meet needs
- Making sure employees are executing a positive, judgement free zone
- Handling billing and payment of all members
- Deep cleaning the facility and the equipment
- Coming up with different advertisement skills to attract new members
Electronic Associate
4 Months- Knowledge of all electronics; laptops, phones, cameras, accessories, etc.
- Audits
- Communication and teamwork between fellow associates
- Able to quickly handle customer needs in a timely fashion
- Meet all needs of sale
Education
- Social Work
- 3 yrs. completed
- Major: Social Work
- Coursework: Sociology, Social Welfare, Statistics, Critical Thinking, etc.
- GPA: 3.27
Diploma
- Creative Writing & Dance Major
- Performing in showcases
- Hype Crew
- Student Government Association: Secretary
Skills
Fundraising expertise
Fundraising expertise
Fundraising expertise
Fundraising expertise
Fundraising expertise
Fundraising expertise
Fundraising expertise
Fundraising expertise
Fundraising expertise
Fundraising expertise
Fundraising expertise
Fundraising expertise
Timeline
Fitness Coach
Salvation Army Kroc Center
09.2023 - CurrentRead More
Pawnbroker
Lev's Pawn Shop
09.2021 - 12.2023Read More
Pawnbroker
Cashland
09.2019 - 02.2021Read More
Banquet Server & Bartender
LGC Hospitality
06.2019 - 09.2023Read More
Overnight Lead Rep.
Planet Fitness
08.2017 - 09.2019Read More
Electronic Associate
Walmart
08.2016 - 12.2016Read More
Stivers School for the Arts
Read More
Dayton Business Technology High School
Diploma
Read More
Central State University
from Social Work
Read More