May Kyi
Lehi,UT
Summary
Developed key skills in high-paced hospitality settings, focusing on customer satisfaction and team leadership. Demonstrated success in managing staff and ensuring smooth operations. Seeking to transition into new field, leveraging expertise in service management and team coordination.
Overview
3
3
years of professional experience
Work History
FOH Manager
Tree of Life Restaurant
Saratoga Springs, UT
10.2025 - Current
- Supervised front-of-house operations, ensuring exceptional guest experiences and efficient service delivery.
- Trained staff on service standards and menu knowledge, enhancing overall team performance and customer satisfaction.
- Implemented operational procedures that improved workflow efficiency during peak service hours.
- Collaborated with kitchen staff to streamline communication, reducing order errors and improving meal timing.
Server
Dennys Restaurant
Saratoga Springs, UT
11.2024 - 04.2025
- Delivered exceptional customer service by promptly addressing guest needs and requests.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Assisted in training new servers on menu items and restaurant protocols.
- Managed multiple tables efficiently, maintaining high standards of service during peak hours.
Solar Sales Associate
MPOWER
Rock Springs, WY
02.2024 - 06.2024
- Generated consistent sales reports to track performance and identify areas for improvement.
- Collaborated with team members to achieve weekly sales targets through effective communication strategies.
- Demonstrated product features and benefits, increasing customer engagement and solar sales.
Server
Black Bear Diner
American Fork, UT
11.2022 - 04.2024
- Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Collaborated with kitchen staff to communicate orders efficiently, enhancing service speed and accuracy.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for guests.
- Assisted in training new servers, sharing best practices for menu knowledge and customer engagement.
Education
High School Diploma - Nursing Practice
Lehi High School
Lehi, UTSkills
- Complaint handling
- Building interpersonal relationships
- Analyzing data and extrapolating hidden patterns and content
- Finding positive traits in bad situations
- Reliability and punctuality
Timeline
FOH Manager
Tree of Life Restaurant
10.2025 - Current
Server
Dennys Restaurant
11.2024 - 04.2025
Solar Sales Associate
MPOWER
02.2024 - 06.2024
Server
Black Bear Diner
11.2022 - 04.2024
High School Diploma - Nursing Practice
Lehi High School