Summary
Overview
Work History
Education
Skills
Websites
Timeline
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MAY MORGAN LUSK

Washington,D.C.

Summary

Versatile and motivated professional with experience in client service, administrative support, and retail sales across fast-paced legal and customer-facing environments. Skilled in handling sensitive information, drafting and organizing complex documentation, and providing clear communication to diverse clients. Strong background in customer interaction, including answering phones, resolving inquiries, assisting with regulated sales, and delivering personalized service. Adept at multitasking, meeting deadlines, and maintaining accuracy while balancing multiple responsibilities. Recognized for professionalism, adaptability, and a commitment to creating positive client and customer experiences.

Overview

3
3
years of professional experience

Work History

Legal Assistant

Grossman Young & Hammond
06.2025 - Current
  • Support attorneys and paralegals in preparing and filing immigration petitions and applications with USCIS, U.S. Immigration Courts, and the Department of State.
  • Draft client correspondence, affidavits, and case narratives; write biographies and compile evidentiary portfolios for visa applications including P-3 and O-1 categories.
  • Review, process, and summarize government correspondence to track case updates and deadlines.
  • Serve as a primary point of contact for clients by answering phones, fielding inquiries, and assisting with documentation requests.
  • Assemble and organize complete application packets, ensuring accuracy and compliance with legal and procedural requirements.
  • Maintain client files and case records while handling sensitive information with discretion and confidentiality.
  • Provide administrative support as needed to ensure smooth daily operations in a fast-paced legal environment.

Vice President of Communications and Outreach

American University Residence Hall Association
08.2023 - 05.2024
  • Created and managed engaging social media content to promote events, initiatives, and student resources across platforms
  • Oversaw internal and external communications, including managing the organization's email account and coordinating outreach to residents, campus partners, and other universities
  • Represented RHA during out-of-state travel for conferences and networking events, collaborating with national housing and student leadership organizations

Server & Barista

Kramers All Day Cafe
05.2024 - 10.2024
  • Provided efficient table service in a busy café, including upselling and serving alcoholic beverages in compliance with local laws.
  • Handled high-volume orders, processed payments, and ensured a smooth guest experience through teamwork and attention to detail

Seasonal Server

Cracker Barrel
05.2023 - 01.2024
  • Simultaneously managed dine-in service, answered phones, prepared to-go orders, and assisted with food prep and bussing tables in a high-volume, fast-paced environment
  • Maintained friendly and efficient customer service while juggling multiple responsibilities to support overall restaurant operations

Summer Sales Associate

Walmart
05.2022 - 08.2022
  • Assisted customers in the hardware, sporting goods, and craft departments by providing knowledgeable service and product recommendations.
  • Accurately cut and measured fabric, ensuring proper handling and customer satisfaction.
  • Processed firearm sales in compliance with federal and store regulations, including customer verification and documentation.
  • Mixed and matched paint colors to customer specifications, maintaining consistency and quality.
  • Organized merchandise displays, restocked inventory, and maintained a clean and safe sales floor.
  • Operated point-of-sale systems, handled cash and card transactions, and resolved customer inquiries efficiently.

Education

Bachelor of Arts - Legal Studies & Marketing

American University
Washington, D.C.
05.2026

Advanced Academic Diploma - undefined

Elba High School
Elba, AL
05.2022

Skills

  • Microsoft Office Suite (Word, Excel, Outlook)
  • Proficient in legal research databases such as Westlaw, LexisNexis, and Google Scholar
  • Time Management & Organization
  • Professional Communication
  • Legal Research & Document Drafting (Basic)
  • Customer Service & Conflict Resolution

Timeline

Legal Assistant

Grossman Young & Hammond
06.2025 - Current

Server & Barista

Kramers All Day Cafe
05.2024 - 10.2024

Vice President of Communications and Outreach

American University Residence Hall Association
08.2023 - 05.2024

Seasonal Server

Cracker Barrel
05.2023 - 01.2024

Summer Sales Associate

Walmart
05.2022 - 08.2022

Advanced Academic Diploma - undefined

Elba High School

Bachelor of Arts - Legal Studies & Marketing

American University