May Pareja
Houston,TX
Summary
Detail-oriented and enthusiastic professional eager to launch a career as an AutoCAD Drafter. Leveraging 8+ years of experience in customer-facing roles, administration, and logistics, with a strong foundation in teamwork, problem-solving, and adaptability. Recently acquired AutoCAD skills, excited to apply technical knowledge and skills in a dynamic environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Relations Rep
Houston Methodist Willowbrook Hospital
Houston, USA
07.2021 - 06.2024
- Enhanced service quality by promptly handling patient grievances.
- Performed patient rounds to identify concerns early, reducing complaints.
- Supported patients and families emotionally, ensuring a positive experience.
- Worked alongside team to optimize processes and reduce customer waiting periods.
- Collaborated with cross-functional teams to address patient concerns, enhancing overall care.
Dietary Clerk
Houston Methodist Willowbrook Hospital
Houston, USA
01.2017 - 06.2021
- Provided support by delivering meals to streamline high-volume periods.
- Handled patient calls to confirm and acquire meal orders according to dietary guidelines.
- Ensured food safety standards and coordinated meal preparation for patients.
- Guided new staff in executing tray line tasks.
- Worked closely with nursing, nutrition, and food service staff.
Logistics Assistant
Monde Nissin Corporation
, Philippines
10.2015 - 04.2016
- Performed data entry and ensured records were precise.
- Assisted in clarifying customer concerns about shipments and deliveries.
- Assisted in inventory management, performing cycle counts and audits.
- Teamed with diverse departments to streamline logistics processes.
- Oversaw office inventory and ensured efficient supply management.
Banking Intern
Cooperative Bank of Cebu
, Philippines
03.2014 - 05.2015
- Assisted customers by phone and in person by answering banking questions and recommending solutions.
- Reconciled discrepancies between teller cash counts and computerized records on a daily basis.
- Performed general clerical duties such as filing documents related to customer accounts.
- Received and counted daily inventories of cash, drafts and checks.
- Performed data entry tasks to update customer records in the system accurately.
Education
Some College (No Degree) - AutoCAD Draftsman
Lone Star College
Houston, TX12-2024
Bachelor of Science - Industrial Technology, Computer
Cebu Technological University
Philippines01.2015
Skills
- Proficient in AutoCAD
- Plotting and printing capabilities
- Model space and paper space navigation
- 2D and 3D modeling
- SolidWorks
- Inventory Management
- Team collaboration
- Multitasking and organization
- Customer service
- Data entry proficiency
- Clerical banking support
- Excellent communication skills
- Nutrition knowledge
- Issue resolution
- Computer skills
Certification
- AutoCAD Draftsman Career and Technical Education Certificate
Languages
Tagalog
Native/ Bilingual
Timeline
Patient Relations Rep
Houston Methodist Willowbrook Hospital
07.2021 - 06.2024
Dietary Clerk
Houston Methodist Willowbrook Hospital
01.2017 - 06.2021
Logistics Assistant
Monde Nissin Corporation
10.2015 - 04.2016
Banking Intern
Cooperative Bank of Cebu
03.2014 - 05.2015
- AutoCAD Draftsman Career and Technical Education Certificate
Some College (No Degree) - AutoCAD Draftsman
Lone Star College
Bachelor of Science - Industrial Technology, Computer
Cebu Technological University
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