MAY SHI
Redmond,WA
Summary
A forward-thinking HR Systems leader with over 10 years of extensive experience in HR practices, adept at designing, implementing, and optimizing people systems that drive operational efficiency, enhance employee engagement, and align with strategic HR initiatives.
Overview
14
14
years of professional experience
Work History
People Systems Manager
Carta
01.2021 - Current
- Partnered with PLT and business leaders to design a long-term HR technology strategy focused on scalability, automation, and enhancing employee experience, directly aligning with key business priorities.
- Spearheaded the implementation of core HR systems, including Workday (HRIS), Lattice (Talent Management), Sparrow (Leave Management), Guru (Knowledge Management), and Envoy (Office Management). Established a robust and scalable HR technology architecture with seamless integration, driving process automation across functions.
- Directed vendor assessment and selection (RFP) processes to ensure alignment with business goals, cultivating strong vendor partnerships for cost-effective, high-quality solutions.
- Partnered with Finance, Legal, IT, and Compliance to enhance business processes through system upgrades, while also developing integration and automation across G&A systems to streamline operations and improve interdepartmental efficiency.
- Developed comprehensive data guidance that overhauled reporting processes and refined IT downstream permission rules, resulting in stronger security controls, enhanced operational efficiency, and improved business stability.
- Established standardized SOPs for internal documentation, ensuring consistency and organizational alignment across HR processes.
- Redesigned the People Helpdesk to improve user experience, streamline support processes, and strengthen SLA performance, creating a more efficient service for employees.
- Transformed data from multiple People systems into actionable analysis and dashboards, empowering leadership with insights to support strategic workforce planning and decision-making.
MBA Product Manager Intern
Concur
06.2019 - 08.2019
- Conducted customer research using qualitative surveys to understand consumer opinions.
- Deployed a new integration solution between Concur and Third Party in support of new Expense features and implemented solutions with the engineering team.
- Performed beta testing to identify issues and devise solutions.
People Tech Lead, Leadership Development
IBM Corporation
01.2015 - 01.2016
- Revamped the enterprise leadership learning model and framework for aspiring, first-line, and senior managers, aligning leadership practices with business strategy and increasing participant satisfaction by 17%.
- Led the launch of the “Leadership Academy” website, offering over 50 in-house training topics, by managing a global cross-functional team (UX, engineering, content design & BD).
- Applied Design Thinking and Agile principles to accelerate the product from concept to launch within 2 months, attracting 200,000 internal users in the first month.
- Integrated machine learning into the learning platform to enable automation and deliver data-driven insights for clients and stakeholders.
People Analytics Partner
IBM Corporation
03.2014 - 01.2015
- Partnered with cross-functional teams to analyze job role skill sets, delivering strategic insights on emerging and declining skills to help the business reprioritize talent strategy.
- Developed a predictive model to assess employee propensity to leave, providing the business with actionable insights for proactive retention strategies and talent planning.
- Provided guidance and mentorship to team members on leveraging People analytics, fostering data-driven decision-making across HR functions.
HR Business Partner
IBM Corporation
01.2011 - 03.2014
- Partnered closely with sales leadership to identify business needs and deliver customized HR solutions, leading to a 15% boost in sales team engagement.
- Provided managerial counsel to sales leaders to facilitate workforce planning, performance enhancement, leadership growth, skill transfer, and career advancement within the sales team.
- Collaborated with legal and compliance teams to address ER-related legal and regulatory requirements, ensuring full compliance with labor laws.
- Led the merger and acquisition initiatives for the sales team, ensuring a seamless transition for employees and maintaining workforce productivity. Redesigned the compensation & benefits harmonization programs for newly merged workforce to create consistency, achieving cost savings and greater employee satisfaction. Implemented change management initiatives to navigate the post-merger environment, including redefining job roles, optimizing HR processes, and ensuring compliance with labor regulations.
MBA Product Manager Intern
SAP Concur
06.2019 - 08.2019
- Conducted customer research using qualitative surveys to understand consumer opinions.
- Deployed new integration solution between Concur and Third Party in support of new Expense features and implemented solutions with the engineering team.
- Performed beta testing to identify issues and devise solutions.
Education
MBA -
University of Southern California
Los Angeles, CA12-2020
Bachelor of Science -
Beijing International Studies University
07-2020
Skills
- HR Strategy Development
- Workday Expert
- People Systems implementation
- Technical Project Management
- Process Optimization & Automation
- Data Analytics & Visualization
- Stakeholder Management
- Cross-Functional Collaboration
- Change Management
Timeline
People Systems Manager
Carta
01.2021 - Current
MBA Product Manager Intern
Concur
06.2019 - 08.2019
MBA Product Manager Intern
SAP Concur
06.2019 - 08.2019
People Tech Lead, Leadership Development
IBM Corporation
01.2015 - 01.2016
People Analytics Partner
IBM Corporation
03.2014 - 01.2015
HR Business Partner
IBM Corporation
01.2011 - 03.2014
MBA -
University of Southern California
Bachelor of Science -
Beijing International Studies University
Similar Profiles
Leteshia NelsonLeteshia Nelson
Transit Bus Operator at CartaTransit Bus Operator at Carta
Cicely WilliamsCicely Williams
Fixed Route Bus Driver at CartaFixed Route Bus Driver at Carta
Bao Chau NguyenBao Chau Nguyen
Senior Director of Engineering at CartaSenior Director of Engineering at Carta