Maya Bakri
Austin
Summary
Outgoing, energetic, and welcoming customer service professional with strong communication, teamwork, and problem-solving skills. Experienced in helping customers, working in fast-paced environments, delivering positive service and ensuring customer satisfaction.
Diligent [Desired Position] with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster a welcoming environment.
Experienced with managing front desk activities and maintaining a welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Team Member (Multi-Department)
Target
Austin, TX
04.2024 - 04.2025
- Coordinated cross-functional support across departments, enhancing operations and guest experiences.
- Adapted to shifting priorities, effectively contributing to sales floor, cashiering, and guest services.
- Provided cross-functional support across departments, ensuring smooth operations and exceptional guest experiences.
- Assisted in inventory management and merchandising, supporting process improvements that enhanced sales.
- Trained new team members on operational procedures and customer service best practices.
- Collaborated with team to achieve daily sales goals and enhance customer satisfaction.
Front of House Team Member
Chick-fil-A
Austin, TX
06.2023 - 03.2024
- Maintained clean and organized workspace, enhancing operational efficiency.
- Adhered to strict food safety and sanitation regulations to ensure customer health and well being.
- Greeted and assisted clients, fostering a welcoming and professional atmosphere.
- Delivered exceptional customer service, contributing to a positive dining experience for all guests.
- Managed front counter operations, maintaining efficiency during peak hours.
Receptionist & Accounting Assistant
Bakri Pro’s Family Business
Austin, TX
01.2020 - 05.2023
- Managed cash handling, counting, and recordkeeping with accuracy and attention to detail
- Maintained physical and digital filing systems using Microsoft Office, Excel, and X Office
- Answered incoming phone calls, communicated with customers, and addressed general
inquiries - Scheduled appointments and coordinated job timelines
- Supported daily office operations in a fast-paced construction environment
- Handled incoming calls, directing inquiries to appropriate departments with professionalism.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
Education
High School Diploma -
The Goodwill Excel Center Adult High School
Austin, TX05.2026
International Relations + Business Administration
Austin Community College
Austin, TX05.2030
Skills
- Customer Service & Sales Specialist: Completed training in professional development, workplace preparedness, and digital literacy
- Customer Service, Communication, Problem Solving, Time Management, Leadership, Teamwork, Attention to Detail, Creativity, Microsoft Office, Google Workspace, Records Management
- Organization skills
- Time management
- Telephone skills
- Basic accounting
- Data entry
Certification
Customer service
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member (Multi-Department)
Target
04.2024 - 04.2025
Front of House Team Member
Chick-fil-A
06.2023 - 03.2024
Receptionist & Accounting Assistant
Bakri Pro’s Family Business
01.2020 - 05.2023
High School Diploma -
The Goodwill Excel Center Adult High School
International Relations + Business Administration
Austin Community College