MAYA BROWN

Gilbert,Arizona

Summary

Reliable and personable student with a passion for the hospitality industry, delivering exceptional customer service and fostering collaborative team environments. Skilled in problem-solving, communication, and multitasking in fast-paced settings. Dedicated to continuous learning and exceeding performance goals.

Overview

years of professional experience

Work History

Freelance Social Media Manager

Curls Gone Wild Salon

Gilbert, AZ

12.2023 - 06.2024

Manage Instagram, TikTok, and Facebook content to showcase services and results, attracting new clientele.
Plan and execute content shoots, including directing, recording, editing, and caption creation.

Front Desk Associate

EOS Fitness

Mesa, AZ

11.2024 - 05.2025

Greeted and assisted members, addressing inquiries to ensure a welcoming environment.
Maintained cleanliness and organization of the front desk area.
Handled high-pressure situations calmly, maintaining professionalism at all times.
Trained new hires on desk procedures, improving team efficiency.
Supported marketing initiatives to increase membership sign-ups.

Barista

Tea Fresho

Gilbert, AZ

05.2025 - Current

Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Cleaned counters, machines, utensils, and seating areas daily.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

Bachelor of Science - Computer Science

Maricopa Community Colleges, Chandler-Gilbert Community College

Chandler, AZ

05.2029

Skills

Customer Service & Communication: Exceptional customer service, active listening, clear communication
Operations & Organization: Time management, inventory management, workflow management

Team & Problem-Solving: Decision-making, problem-solving, team collaboration
Hospitality Expertise: Order taking, cleanliness, opening & closing duties

Languages

Spanish

Professional Working

Timeline