Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Maya Chandler

Tampa,FL

Summary

Highly motivated graduate with excellent communication and organizational skills, looking to secure a job in the medical field. Motivated to be a part of a team that means more than just a job. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

CVS Health
tampa, FL
10.2025 - Current
  • Taking Inbound calls for customers who has CVS Caremark as their insurance plane. 30 - 60 calls per day.
  • Customer service representative.
  • Speaking with customers on when they should receive their medications, the cost, and quantity.

Manager

Wingstop
seffner, FL
09.2023 - 10.2025
  • Managing other employees
  • Preparing food
  • Handling customers complaints
  • 100-600 orders

Customer Care Representative

24/7 Intouch
tampa, FL
05.2022 - 09.2023
  • Inbound calls about stocks and bounds. 25-50 calls per day.
  • Speaking with clients
  • Going over account information and value

Education

Associate of Science Degree - Medical Billing and Coding

Ultimate Medical Academy
01.2026

Skills

  • Medical Billing
  • Scheduling
  • Medical Terminology
  • Anatomy & Physiology
  • HIPAA Compliance
  • Medical Coding (ICD-10-CM
  • HCPCS
  • CPT)
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Call center experience
  • Conflict resolution
  • Microsoft Excel

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Certification

  • Serv safe – seffner, FL
  • Servsafe Manager certification.
  • This is a certificate of completion.
  • Knowing the right temperatures
  • Knowing a lot depends on me

Languages

English
Full Professional

Timeline

Customer Service Representative

CVS Health
10.2025 - Current

Manager

Wingstop
09.2023 - 10.2025

Customer Care Representative

24/7 Intouch
05.2022 - 09.2023

Associate of Science Degree - Medical Billing and Coding

Ultimate Medical Academy